- Report: #478052
Report - Rebuttal - Arbitrate
Complaint Review: Esbi
EsbiLayton, Utah U.S.A.
Esbi unotherized billing against our phone bundled service with Qwest charged 14.95 for three months, unnoticed Layton utah
* : Call Qwest to get a refund of any unauthorized charges
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I thought that the other charges were part of the standard service and were preset. I saw a charge for 14.95 on the July bill and wondered what it was.
I called an 800 hundred # and was told that, the e-mail discount service was a program for shopping on the web. that had been authorized by my household for their service....
not so. they did cancel the service and I requested the fees returned. so far they have agreed to return one months cost.
This report was posted on Ripoff Report on 08/10/2009 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Esbi/Layton-Utah-84040/Esbi-unotherized-billing-against-our-phone-bundled-service-with-Qwest-charged-1495-for-th-478052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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