- Report: #886246
Report - Rebuttal - Arbitrate
Complaint Review: Essig Pools
Essig Pools1800 NE 151 St. North Miami, Florida United States of America
Essig Pools Defective surface work, denial of guarantee coverage North Miami, Florida
*REBUTTAL Owner of company: An explanation of the staining
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My surprise came when today their technician came to see some dark areas that came into the picture since about four months ago, but he says that their work was done perfectly, and that it is fault of my cleaning pool guy, that he left some instructions (I don't know where because I never saw them) I really don't understand how this can be possible. My pool cleaning guy has done his work every week, and brush all the surface every time. I paid for a new perfectly surface, and now I have a surface with dark areas, even going with the most expensive company in town.
Now my pool guy is going to empty the pool, do an Acid Wash, that will cost about 500 additional dollars. I would't recommend them for sure.
This report was posted on Ripoff Report on 05/22/2012 09:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Essig-Pools/North-Miami-Florida-33162/Essig-Pools-Defective-surface-work-denial-of-guarantee-coverage-North-Miami-Florida-886246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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