- Report: #329364
Report - Rebuttal - Arbitrate
Complaint Review: Essurance
Essurance650 Davis Street San Francisco, CA 94111 Www.esurance.com Online Based Corporate Office In San Franci, California U.S.A.
ESURANCE SARAH AINSLIE "INSURANCE" Auto Car when i was hit by another driver they never repaired my car & around 15 days later they canceled my 6 month policy just 4 months in to it & with out any kind of notice! then say i owe them $ & they were paid for 6months of coverage up front & never returned the money for the 2 months they owe me or repaired car. when i call for some reason the calims person assigned to my case is never available! Www.esurance.com Online Based Corporate Office In San Francisco CA Im Located In Seattle Washington California
I had full coverage and under/non insured motorist protection and every option they offer. After being hit in a mall parking lot in Portland Oregon and reporting it to the claims department i got a prompt 1st responce and email but after that they never followed up and when i call the claims office nobody seems to be available for some reason! i emailed the lady that is responsible for my claim and she never emails back. it has been months and i want my car fixed and the 2 months of insurance cost that i paid for and never got back after they canceled me. Why have insurance that covers uninsured motorists or any insurance if when something happens even after paying close to $3000 for 6 (4 months really) months does not even fix the car! Its not like the car was completely smashed in or anything just the front bumper!
Around 10-15 days after i reported the accident to Esurance they Canceled my entire policy. Imagine that!
Please save your self the time, head ache, and $ and go with AIG or something.
AIG was great and prompt in handling my last car when i totaled it and they cover extra stuff like rims and accessories you put on your car. Esurance doesn't have that option.
This report was posted on Ripoff Report on 04/28/2008 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Essurance/Wwwesurancecom-Online-Based-Corporate-Office-In-San-Franci-California-94111/ESURANCE-SARAH-AINSLIE-INSURANCE-Auto-Car-when-i-was-hit-by-another-driver-they-never-329364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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