If you visit dentist Esther S.
Rubin, hang on to your wallet and your teeth. I first saw Dr. Rubin on
October 25, 2010. Previous x-rays showed 2 teeth with tiny cavities, although I
was asymptomatic. Dr. Rubin took a new and “complete” set of x-rays,
$245.00, and $175.00 for the evaluation. At my next visit, however,
she recommended more x-rays, although the previous x-rays were supposed to have
been a complete set!
She then recommended porcelain onlays for three
teeth, # 5, 31 and 32 at a cost of $1,995.00 each. The two teeth in my lower
right jaw were the wisdom tooth and the tooth next to it. It was only
later that I learned that the treatment she recommended for these
teeth, located at the back of my mouth, was unnecessary; composite
fillings would have been sufficient. These teeth, after all, are not really
visible, even when I smiled.
But, of course, she could not have
charged as much for simple fillings.
On November 8, 2010 she
injected the upper and lower gums twice in rapid succession, without waiting
for the first injection to take effect. She even indicated that there should be
an extra charge for the anesthesia! She drilled # 5, 31 and 32 and placed
temporary fillings in each. I was then asked to pay in full,
and after a very upsetting discussion I reluctantly gave her $ 3,000.00.
When I returned on November 18,
2010, she placed two porcelain onlays, one on #31 and one on #32.
However, she cemented the teeth so close together that I was unable to floss in
that area, and while trying to force the space open she cut the corner of my
right lip. But even worse, while I had no symptoms before this
“treatment,” I am painfully sensitive to heat and cold in that area to this
It has become apparent that I may need some extensive and costly
revision because of her unnecessary and harmful treatment.
But that is only the
beginning. At the same visit she told me that the porcelain onlay for
tooth #5 in the upper right jaw did not fit well and she would return it to the
lab. She refilled the tooth with a temporary filling. She then again
demanded payment of the $ 2,985.00 balance with the ultimatum that if I did not
pay, she would not finish the work and would not ask the lab for a new onlay.
I told her that I had already overpaid and until the job was completed, I
was not going to pay anymore. Were her priorities on my well-being or in
Very distraught at the kind of
treatment and attitude I was experiencing, I went to get another opinion the
next day. The two new dentists I visited were very concerned about what
they were seeing in the upper tooth, and recommended that I see an endodontist
as soon as possible.
I did so, and was told the following: “There is
extensive breakdown and destruction of the tooth and only a thin shell of
enamel remained, with necrotic material within, leaving little support for
anything but a post and crown; the tooth was non-vital, and only a root canal,
post, and crown could save the tooth. If a porcelain onlay had been
placed, the tooth would have soon collapsed.”
While working on my #5
tooth, Dr. Rubin knew, or should have known, its true condition! After
the root canal treatment, I shortly thereafter went to another dentist for the
post and crown. On December 23, 2010 we sent a letter to Dr Rubin stating our
disappointment and frustration at the inappropriate and harmful treatment she
gave me and the extra thousands of dollars it was costing me, yet Dr. Rubin had
the audacity to send me a bill demanding immediate payment.
Dr. Rubin’s unsatisfactory and
harmful treatment has caused me pain, suffering and mental anguish. It
appears that charging exorbitant fees and getting paid for unnecessary and
harmful treatment is her first priority, and the welfare of her patients a
distant second. The public should be protected from predatory dentists
like Dr. Esther S. Rubin.