- Report: #347526
Report - Rebuttal - Arbitrate
Complaint Review: Esurance
Esurance650 Davis Street San Francisco, California U.S.A.
Esurance Big Ripoff San Francisco California
I called Esurance and inquired about the reason for this change and found out that the "variance" had to do with my limits for coverage. I explained to them that I had clearly told the rep who wrote the policy that I currently had 25/50 coverage and wanted to move up to 50/100. He wrote the new policy accordingly, and then Esurance turned around and charged me more because the rate I received was based on me already having 50/100 coverage. This was clearly not my fault and I could not control the rep who wrote the policy, yet I am being held responsible for their mistakes. I was told there was nothing they could do about this. What a ripoff!! I also have to ask -- why didn't they do this BEFORE the policy went into effect?
It is clear to me that Esurance has shady business practices and I would recommend to anyone considering them to rethink their position and find a real insurance company.
This report was posted on Ripoff Report on 07/04/2008 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Esurance/San-Francisco-California-94111/Esurance-Big-Ripoff-San-Francisco-California-347526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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