• Report: #1044532

Complaint Review: Esurance

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  • Submitted: Fri, April 19, 2013
  • Updated: Fri, April 19, 2013

  • Reported By: Cshakur — Tampa Florida
Esurance
Internet United States of America

Esurance Esurance Bait and Switch Tactics Internet

*UPDATE EX-employee responds: SRF Signing

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I obtained insurance coverage with Esurance giving all required information and agreeing with a price that I was quoted. To my dismay I received an email with a different amount. I called to verify if this amount was an error or for justification of the rate change. I was shocked to learn that the terms had been changed and also the amounts I was to pay. I gave full disclosure including VIN number,social security number and my driving information. This difference between my quote and actual amount was about an additional $100 monthly. I never would have agreed to this amount. It seems once they had my credit card information they had me locked in.

My final point is I never filled out the e signature authorizing or accepting the terms. I doubt if what they have done is legal I guess I should have trusted my gut feeling and went else where but the numbers they quoted sounded reasonable to me.

This report was posted on Ripoff Report on 04/19/2013 07:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Esurance/internet/Esurance-Esurance-Bait-and-Switch-Tactics-Internet-1044532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

SRF Signing

AUTHOR: Dr. omnebus - ()

That is why your rate went up. In the state of florida you have to electronicly sign your State required forms. Failer to do so causes a higher premuim because of Insurance regulation set by the state of florida. 

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