- Report: #946339
Report - Rebuttal - Arbitrate
Complaint Review: EtourandTravel
EtourandTravel3626 Quadrangle Blvd, Suite 400 Orlandao, Florida United States of America
EtourandTravel E Tour and Travel Sold me extras that don't exist to get me to purchase the vacation package Orlandao, Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Tickets are normally $90 each per park... so that was the deal breaker for me. So a family of 4 could go to all 4 Disney theme parks for 1/2 price. (instead of paying for 16 tickets, I would only pay for 8 - but receive 16) I mentioned to him that Disney doesn't give discounts like that, he said that they have the tickets in hand and I would need to just give the pin # to the reservation agent and pick the tickets up the day I arrive. Something seemed fishy. You have 15 days to cancel the package. I went through the online support 3 days before the 15 days were up, and no-one got back to me. So, I called to question the process and the tickets, but it was the 16th day.
When I called on the 16th day, the supervisor explained to me that the pin # is a side package and cannot be used at the same time of the package I purchased, and that it's only a $50 discount for 1 ticket anyways. He also said I also have to take a tour of both properties - orlando and daytona. And that it's passed the 15th day, and I cannot cancel the package. I told him he does have the power to cancel the package because it was sold to me under false pretenses and that a verbal agreement was made. He appologized, and offered to upgrade my stay or give me an extra ticket to the parks. I asked him to listen to the recordings - but I doubt they will.
So basically, the sales office made a verbal agreement on the phone to which I would receive 50% off theme park tickets, pay $149 for the package and they would split the payment over 3 months ($79, $35, and $35) - BUT, my account was debited $79 and $70 on the same day (thank goodness I had enough money to cover it), and that I would only need to take 1 time share tour.
So, the whole reason I baught the package was false, and they aren't really compensating me for what they did. Don't purchase their package... it's more of a headache than what it's worth. You could go to Orlando, and find a hotel that is $149 for the whole week. It might not have a waterpark, but you'll probably only sleep there anyways.
This report was posted on Ripoff Report on 09/25/2012 10:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/EtourandTravel/Orlandao-Florida-32817/EtourandTravel-E-Tour-and-Travel-Sold-me-extras-that-dont-exist-to-get-me-to-purchase-th-946339. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.