• Report: #136290

Complaint Review: Etourandtravel.com

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  • Submitted: Thu, March 24, 2005
  • Updated: Mon, April 25, 2005

  • Reported By:Clinton Utah
Etourandtravel.com
3626 Quadrangle Bllvd. SUITE 400 ORLANDO, Florida U.S.A.

Etourandtravel.com ripoff MISSREPRESENTED THEMSELVES ORLANDO Florida

*Consumer Comment: It seems funny...

*Author of original report: etourandtravel i have got some pics

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Recently I purchased a vacation package through eTour&Travel.

I received my vacation package in Oct 2004. Several vacation plans were offered, however, I was only interested in using the Las Vegas Nevada vacation. The purchase price of this package was $396.00.

In Oct 2004 I called to make reservations for my planned Las Vegas vacation for Mar 2005. I was informed they did not take reservations that early, and to call back 60 days before the planned vacation. I returned the call in Jan 2005 to make the reservations in Jan 2005 and was informed the WORLDMARK TRENDWEST RESORT was all book up for the weekend of Mar 19-20. I was told I would be put up in the hotel Fitzgerald which was a comparable room as the TRENDWEST RESORT .

I informed eTours&Travel when I purchased the package, that I was cohabiting with my girl friend. I was informed I would need to have something with my name and her address on it"AMAILING LABEL", to confirm we were cohabiting.

When I got to my hotel room, I was informed by the company my driver license had to reflect my girl friends address or the package was not binding. Therefore, I was required to pay for the rooms at the Fitzgerald myself. This was an additional cost to be of $257.00. I am inserting pictures of the room they considered to be comparable.

After much discussion with eTours&Travle, I find out I cannot get a refund of the monies paid to them, however I could transfer my package to someone else. As if I would put someone else through this!

Due to the fact that my vacation is over and was badly tarnished by these events and I won't be using there package for any other vacations, I would like a refund of the purchase price of this package. I feel the contract was breached because they misrepresented themselves


THIS IS A PHOTO OF THE LOVELY WALLPAPER IN THE CORNER OF THE SHOWER IN MY NEAR $700.00 ROOM


THIS IS A PHOTO OF THE GAP OVER THE ALL HEATER/AIR CONDITIONER UNIT IN MY NEAR $700.00 ROOM


THIS IS A PHOTO OF THE GAP ON CEILING IN MY NEAR $700.00 ROOM

THIS IS THE COMPARABLE ROOM TO THE CONDO THAT e-tourandtravel PUT ME IN


Rex
Clinton, Utah
U.S.A.

This report was posted on Ripoff Report on 03/24/2005 03:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Etourandtravelcom/ORLANDO-Florida-32817/Etourandtravelcom-ripoff-MISSREPRESENTED-THEMSELVES-ORLANDO-Florida-136290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

It seems funny...

AUTHOR: Kwesi - (U.S.A.)

..how a company who says on the phone (and in person, they didn't think I'd actually come to the call center) that said 60 days is only requested, even then for special events. Under two aliases, I called etour for information, and both times, I was able to call back and make reservations. Oh, and as far as I can tell, from snooping around a bit, etour doesn't tell people where they'll be put up. You have a selection of places to choose from the whole way. You can email me for more if you want, I have done the homework on this place..
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#2 Author of original report

etourandtravel i have got some pics

AUTHOR: Rex - (U.S.A.)

i have got some pics of the comparable room to the resort condo
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