- Report: #980218
Report - Rebuttal - Arbitrate
Complaint Review: European Auto Tech
European Auto Tech3953 North Central Expressway Plano, Texas United States of America
European Auto Tech Sergey Horrible Customer Service, Ripoff Plano Texas
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When I received my car the next day, it proceeded to do the EXACT same thing I was complaining about previously. So I called Sergey and told him it was still shaking. His response, There are two pieces to your drive shaft, it must be the other one. I just dropped $500 for him to fix absolutely nothing on my car.
Fool me once, shame on you. Fool me twice, shame on me. So I took it else where to get a second opinion. [continued below]....
Might I also add that I took my car to European Auto Tech on numerous occasions suspecting a leak somewhere in my car. They claimed to have never found one and yet my car smelled of oil all the time. When I took my car for that second opinion for the shaking, I threw in that there might also be a leak. They did find a leak, two actually, in the valve cover gasket!
After all was said and fixed I went back to European Auto Tech to talk to Sergey of the pointless, unnecessary work that he did to my car. But, I was very nice, telling him I had been coming there for years, explaining my story, showed him the invoices of the real work that was done to my car, and asked if he was going to make this right. Naturally he stuck to his guns about his work being valid. I never got upset or irate with him, only stating that when I left his shop after supposedly fixing the problem, my car was exuding the exact same symptoms as I had left him with. I spent $500 for which he told me, then it must be something else. Chances are, if I was nave and took my car back to him, TRUSTING him to fix it, I would have spent another $500 easily, and the problem would have still gone unfixed.
I will NEVER take my car back and if you were smart, especially in this economy, you wouldnt either.
This report was posted on Ripoff Report on 12/10/2012 12:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/European-Auto-Tech/Plano-Texas-75023/European-Auto-Tech-Sergey-Horrible-Customer-Service-Ripoff-Plano-Texas-980218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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