• Report: #59586

Complaint Review: Evensons Hallmark Myrons Cards & Gifts

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  • Submitted: Wed, June 04, 2003
  • Updated: Fri, January 11, 2013

  • Reported By:West St. Paul Minnesota
Evensons Hallmark Myrons Cards & Gifts
4653 Chatsworth Street Shoreview, Minnesota U.S.A.

Evensons Hallmark Myrons Cards & Gifts ripoff Steve LaPanta sweatshop working conditions for inhumane treatment of their employees Shoreview Minnesota

*REBUTTAL Owner of company: Evensons Hallmark worst owners to work for!

*UPDATE EX-employee responds: Happy to have worked for Evensons

*Consumer Suggestion: The Dept. of Labor Would Say Otherwise

*Consumer Suggestion: Retail Industry Standard Treatment

*Consumer Suggestion: Retail Industry Standard Treatment

*Consumer Suggestion: Retail Industry Standard Treatment

*Consumer Suggestion: Retail Industry Standard Treatment

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A friend of mine recently was forced to quit her full time manager position at Evenson's Hallmark in West St. Paul, MN at the Signal Hills Center. When she was hired, she was told that she was expected to work by herself in the store. She was not told that the responsibilities of the position would require her to be on her feet with NO BREAKS for up to 8 consecutive hours at a time.

After accepting the position she asked her supervisor, Steve LaPanta, "What happens if you have to use the bathroom when there are customers in the store?" His reply was, "HOLD IT, or wait until there are no customers, and then go to the bathroom." To which my friend replied, "Well, I quess I will just have to let it run down my leg, then!!!!"

This is inhumane treatment of a human being. (Dogs gets better treatment, since they never have to hold their bladder for more than 4 hours at a time!!!) In hindsight, my friend should have reported this situation to the Minnesota Department of Labor for investigation.

In hindsight, she also should have filed a workers compensation claim. My friend never had problems with her feet or knees until after working at this sweat shop for a month. She even had to get written orders from her doctor that she was to have at least two 15 minute breaks to sit down in an 8 hour work day, but to no avail.

If you are a customer of Evenson's Hallmark, please keep in mind that the outrageous prices you are paying are NOT reflected in the employees' wages. The Evenson brothers and Steve LaPanta are getting rich on the near slave conditions they expose their employees to on a daily basis.

Call Larry or Neil Evenson, or Steve LaPanta and ask them how they can live with their consciences for this inhumane treatment of their employees. It's all about the bottom line, that's all!

Rochelle
Santa Fe, New Mexico
U.S.A.

This report was posted on Ripoff Report on 06/04/2003 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Evensons-Hallmark-Myrons-Cards-Gifts/Shoreview-Minnesota-55126/Evensons-Hallmark-Myrons-Cards-Gifts-ripoff-Steve-LaPanta-sweatshop-working-conditions-f-59586. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 6Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Evensons Hallmark worst owners to work for!

AUTHOR: sjedle - (United States of America)

I would like to share my employment experience working for Evensons Hallmark in Brookings, SD.  I worked at their store for 10 years, most of which was for an amazing manager who had been there for 30+ years.  When she left we all expected change and welcomed their new manager, who was good but couldn't handle working for Neil, and left after less than a year. The next manager we all thought was good but she too decided that the pay was not worth all the expectations and she will be done at the end of this month. I never thought I had done anything wrong, in the history of me working there I had actually been offered the manager job myself, but already have a home business and preferred to keep my Hallmark job part-time. I always work when asked, and quickly became the only other person for a long time who knew how to do the daily reports and deposit.  I took time off my job to cover the managers vacation, when the store moved to a new location, and also many years for the full store inventory.  Now that I don't work for them I can say in all my business management experience I have never seen a more stupid group of owners.  How they manage to keep multiple stores functioning is beyond me.  First of all they don't pay competitive wages, after 30 + years the person who hired me was barely making $12/hour, and all the raises I ever had were voided out when minimum wage went up and everybody else got bumped up to what I was making.  Second, the store, which could be a goldmine in a town with no other gift stores, is filled with cheap giftware and a huge clearance section with broken, damaged, and outdated items.  Most of the time we don't even get the Hallmark items in the national ads.  Last week the owner called me and took me off the schedule because I don't work enough hours, and it costs them too much money to have so many part-time people on the schedule!  What?  Did you say I was born yesterday?  I found out the real reason he let me and another longtime person go is because the new manager couldn't handle the fact that everybody knew more than she did, even though I have never been anything but helpful, and she's done at the end of the month!  Who does that?  Gets rid of everyone who knows how to do everything in the middle of a manager change?  Whatever!  I believe in karma and when all my favorite customers find out what he did, they won't shop there anymore! Who needs to when we can get Hallmark stuff at HyVee and Walmart now?  Seriously the worst people I have ever worked for. 
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#2 UPDATE EX-employee responds

Happy to have worked for Evensons

AUTHOR: sheila j - (United States of America)

I am a former manager of an Evenson's Hallmark.  I worked for them for a little over two years and I enjoyed working for them.  The only reason I quit was that I heard the store was closing and I didn't want to wait around and see the store that I had put so much into close it's doors. Yes I was the only person working during the day.  I was never treated inhumanely or worse than a dog.  The store was never that busy, that I could not get away to go to the bathroom.  I also had time between customers to have a lunch break.  Yes, I maybe had to put my food down to wait on customers, but it wasn't a huge deal. It is only common sense that you would not leave the store with customers in the store shopping.  This was all brought up in my interview so either your friend wasn't listening or is clueless.  If your friend indeed had a Dr.'s note, they would have allowed her to have a chair in the store.  I know this from personal experience.  I had a series of health problems that were documented by a physician.  I gave the note to my supervisor and lo and behold, I was allowed to bring a stool in.  This was no means a sweatshop atmosphere and to call it so is simply ridiculous.  I was also paid a decent salary by Evenson's and I am having a hard time finding anything else in town that pays as well.  It is sheer vindictiveness that causes someone to write a letter such as yours.  My town misses it's Hallmark and I miss my job.  I would work for Evenson's again in a heartbeat if they ever opened another store in my area. 


 

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#3 Consumer Suggestion

The Dept. of Labor Would Say Otherwise

AUTHOR: Chris - (U.S.A.)

A cursory lookup at the Minn. Dept. of Labor & Industry says, "The state law requires employers to provide restroom time and sufficient time to eat a meal. If the break is less than 20 minutes in duration, it must be counted as hours worked. Time to use the nearest restroom must be provided within each four consecutive hours of work. Meal time applies to employees who work eight or more consecutive hours (see Minnesota Statutes 177.253 and 177.254). "

That being said, couldn't the emplyee just put a folding chair somewhere & sit down now & then between customers? Couldn't she just run to the back & go to the restroom real quick in between customers? (I've NEVER seen a Hallmark store that wasn't devoid of customers at least SOME time during the day!) Occasionally at my office I end up by myself due to others having appts., being at lunch, etc. I just run in real quick & go, it's no big deal. I also don't need to GO anywhere during lunch & it's much easier just to eat there. No big deal to me!

It's too bad she & the employer couldn't just come to an amicable agreement. Being manager & only employee of a retail store would naturally require that you pretty much have to do everything & take breaks when you can. Many people like working alone & not having to deal with other people (except customers) & are quite adaptable to that type of situation. I think the older & more experienced you get, the less you make a big deal about every little thing. Or maybe it's the ex-military "teamwork, just get the job done" mentality. If the pay was good, I'd deal with it. Maybe her pay wasn't sufficient in her eyes?

I would have worked with the owners/employer & made suggestions on how they both could be happy. Surely they could've come to an amicable solution so that the employee could take time off sometimes since she had to be there all day every day? The owners could fill in every now & then? (There seemed to be enough names mentioned.) Most companies will be accomodating if you you're a good employee whom they trust & depend upon.
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#4 Consumer Suggestion

Retail Industry Standard Treatment

AUTHOR: Mickey Valerie - (U.S.A.)

The filer of the report "Evensons Hallmark Myrons Cards & Gifts ripoff Steve LaPanta sweatshop working conditions for inhumane treatment of their employees Shoreview Minnesota" has no legitimate grounds for complaint. There has been no transgression committed.

1.) Eight hour shifts are standard in a full-time job. The cliched "9 to 5" is indeed eight hours if one bothers to count.

2.) If there is no chair, then indeed you must stand. This is standard practice.

3.) It should also be noted that just because it's a break doesn't mean you sit. If you must continue standing on break because there is no place to sit, it still counts as a break. The journalist of the article is pandering for a shock reaction by the clever manipulation of words. The direct quote is "She was not told that the responsibilities of the position would require her to be on her feet with NO BREAKS for up to 8 consecutive hours at a time." That appears to imply that no work breaks were given, but the clever reader will see that it more directly states that there were no breaks from standing. The journalist omitted this part, again for the shock reaction.

4.) Being disallowed to go to the bathroom when customers are present is also a standard practice for security and convenience. What is the customer to think if the only one in the store is nowhere to be found, because they are in the bathroom, when the customer wants to make a purchase? It is also a measure against shoplifting. Having no-one around to watch them, because the only person in the store is in the bathroom, only makes the vice of the shoplifter easier to indulge.

5.) "This is inhumane treatment of human being. (Dogs gets better treatment, since they never have to hold their bladder for more than 4 hours at a time!!!)" is also a frivolous statement, intended only to shock the reader. It is a baseless statement to say that being made to "hold it" is inhumane because "dogs never have to hold their bladder for more than four hours" says who? the journalist? how does the journalist know? what qualifies the journalist to make such broad statements as never?

It is clear that the complainer has little experience in the retail industry, and that the journalist is unprofessional. This article should be pulled until is edited for objectivity.
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#5 Consumer Suggestion

Retail Industry Standard Treatment

AUTHOR: Mickey Valerie - (U.S.A.)

The filer of the report "Evensons Hallmark Myrons Cards & Gifts ripoff Steve LaPanta sweatshop working conditions for inhumane treatment of their employees Shoreview Minnesota" has no legitimate grounds for complaint. There has been no transgression committed.

1.) Eight hour shifts are standard in a full-time job. The cliched "9 to 5" is indeed eight hours if one bothers to count.

2.) If there is no chair, then indeed you must stand. This is standard practice.

3.) It should also be noted that just because it's a break doesn't mean you sit. If you must continue standing on break because there is no place to sit, it still counts as a break. The journalist of the article is pandering for a shock reaction by the clever manipulation of words. The direct quote is "She was not told that the responsibilities of the position would require her to be on her feet with NO BREAKS for up to 8 consecutive hours at a time." That appears to imply that no work breaks were given, but the clever reader will see that it more directly states that there were no breaks from standing. The journalist omitted this part, again for the shock reaction.

4.) Being disallowed to go to the bathroom when customers are present is also a standard practice for security and convenience. What is the customer to think if the only one in the store is nowhere to be found, because they are in the bathroom, when the customer wants to make a purchase? It is also a measure against shoplifting. Having no-one around to watch them, because the only person in the store is in the bathroom, only makes the vice of the shoplifter easier to indulge.

5.) "This is inhumane treatment of human being. (Dogs gets better treatment, since they never have to hold their bladder for more than 4 hours at a time!!!)" is also a frivolous statement, intended only to shock the reader. It is a baseless statement to say that being made to "hold it" is inhumane because "dogs never have to hold their bladder for more than four hours" says who? the journalist? how does the journalist know? what qualifies the journalist to make such broad statements as never?

It is clear that the complainer has little experience in the retail industry, and that the journalist is unprofessional. This article should be pulled until is edited for objectivity.
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#6 Consumer Suggestion

Retail Industry Standard Treatment

AUTHOR: Mickey Valerie - (U.S.A.)

The filer of the report "Evensons Hallmark Myrons Cards & Gifts ripoff Steve LaPanta sweatshop working conditions for inhumane treatment of their employees Shoreview Minnesota" has no legitimate grounds for complaint. There has been no transgression committed.

1.) Eight hour shifts are standard in a full-time job. The cliched "9 to 5" is indeed eight hours if one bothers to count.

2.) If there is no chair, then indeed you must stand. This is standard practice.

3.) It should also be noted that just because it's a break doesn't mean you sit. If you must continue standing on break because there is no place to sit, it still counts as a break. The journalist of the article is pandering for a shock reaction by the clever manipulation of words. The direct quote is "She was not told that the responsibilities of the position would require her to be on her feet with NO BREAKS for up to 8 consecutive hours at a time." That appears to imply that no work breaks were given, but the clever reader will see that it more directly states that there were no breaks from standing. The journalist omitted this part, again for the shock reaction.

4.) Being disallowed to go to the bathroom when customers are present is also a standard practice for security and convenience. What is the customer to think if the only one in the store is nowhere to be found, because they are in the bathroom, when the customer wants to make a purchase? It is also a measure against shoplifting. Having no-one around to watch them, because the only person in the store is in the bathroom, only makes the vice of the shoplifter easier to indulge.

5.) "This is inhumane treatment of human being. (Dogs gets better treatment, since they never have to hold their bladder for more than 4 hours at a time!!!)" is also a frivolous statement, intended only to shock the reader. It is a baseless statement to say that being made to "hold it" is inhumane because "dogs never have to hold their bladder for more than four hours" says who? the journalist? how does the journalist know? what qualifies the journalist to make such broad statements as never?

It is clear that the complainer has little experience in the retail industry, and that the journalist is unprofessional. This article should be pulled until is edited for objectivity.
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#7 Consumer Suggestion

Retail Industry Standard Treatment

AUTHOR: Mickey Valerie - (U.S.A.)

The filer of the report "Evensons Hallmark Myrons Cards & Gifts ripoff Steve LaPanta sweatshop working conditions for inhumane treatment of their employees Shoreview Minnesota" has no legitimate grounds for complaint. There has been no transgression committed.

1.) Eight hour shifts are standard in a full-time job. The cliched "9 to 5" is indeed eight hours if one bothers to count.

2.) If there is no chair, then indeed you must stand. This is standard practice.

3.) It should also be noted that just because it's a break doesn't mean you sit. If you must continue standing on break because there is no place to sit, it still counts as a break. The journalist of the article is pandering for a shock reaction by the clever manipulation of words. The direct quote is "She was not told that the responsibilities of the position would require her to be on her feet with NO BREAKS for up to 8 consecutive hours at a time." That appears to imply that no work breaks were given, but the clever reader will see that it more directly states that there were no breaks from standing. The journalist omitted this part, again for the shock reaction.

4.) Being disallowed to go to the bathroom when customers are present is also a standard practice for security and convenience. What is the customer to think if the only one in the store is nowhere to be found, because they are in the bathroom, when the customer wants to make a purchase? It is also a measure against shoplifting. Having no-one around to watch them, because the only person in the store is in the bathroom, only makes the vice of the shoplifter easier to indulge.

5.) "This is inhumane treatment of human being. (Dogs gets better treatment, since they never have to hold their bladder for more than 4 hours at a time!!!)" is also a frivolous statement, intended only to shock the reader. It is a baseless statement to say that being made to "hold it" is inhumane because "dogs never have to hold their bladder for more than four hours" says who? the journalist? how does the journalist know? what qualifies the journalist to make such broad statements as never?

It is clear that the complainer has little experience in the retail industry, and that the journalist is unprofessional. This article should be pulled until is edited for objectivity.
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