I signed up on the internet - dumb - for a payday advance. Really needed the money to pay some bills.
I was checking my online bank statement to see if the funds had been deposited into my account when I noticed a check for $49.99 - with a check number of "9999." I didn't authorize this check number, but unfortunately I couldn't read the information either on the check.
I called my bank, worthless on the phone, and the gentleman I spoke with at least advised me of whom the company was, their phone number and email address.
I called the 1800# they provided, 1-800-379-5984 and was advised by an automated message I needed to file a complaint on their website - which I have completed. They give you another customer service number 1-514-868-2092 but you are advised immediately these people will not be able to give you a refund.
I called my bank again and the woman I spoke with this time advised me I would need to file a complaint and close my account.
Unfortunately I really needed the cash advance so I was in a delimmma. I called the cash advance company and they were much more helpful than my bank. She advised me to go into the bank and have them stop payment on the check - which I was advised I wouldn't be able to do by the telephone operator - and then this would cease all further activity by this Ever Private Card company.
After an hour of working with the bank, threating to involve the media - they were able to put a stop payment on the check. I have subsequently stopped all further transactions and will be closing the account.
This place is a complete rip off. I will be writing a letter to the attorney general's office as well.
I noticed on line after searching for this company all the further complaints. I have also filed a police report.
Good luck to those of you who have this problem. I'm not looking at getting my money back...I really don't think it's going to happen - but I don't want to see other people get swindled.