• Report: #256037

Complaint Review: Ever Private Card

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  • Submitted: Thu, June 21, 2007
  • Updated: Thu, June 21, 2007

  • Reported By:Conway Arkansas
Ever Private Card
www.everprivatecardservice.com Internet U.S.A.

Ever Private Card fraud virtual card 49.95 Ripoff Internet

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I was charged 49.95 for something I did not buy and looked up the charge on my account. I put in the web site it listed and it took me straight to a page for complaint. At first they did not want to replace the money, but they finally gave me a site to fill out for a refund. http://www.secretcashcardservice.com/cgi-bin/refund.cgi

I said
05/16 11:51 I do not recall placing the order and would like a refund.
EverPrivateCard Support
05/16 18:07 Hello,

We advertise on other Web sites that collect your information, and then provides the consumer the ability to opt-in, checking a Yes or Submit button authorizing the drafting of the bank account. In order for us to receive your personal information you had to provide permission to pass it on. If you want we can provide the date, the site you were on and even the computer identification (IP address) that you used. It is one time charge for life time usage.

The following was the advertisement.

YES / NO - A Virtual Visa Prepaid cards is the only way to shop online without anyone else knowing. Just load the card with cash and make purchases anonymously. NO credit check, NO link to personal credit information, NO bill mailed. INSTANT APPROVAL AND ISSUE. It's the perfect solution if you want to protect your privacy. Check "Yes" and you will receive your Visa Prepaid cards prepaid Debit card including lifetime free access to EverPrivate Card privacy tools to protect your identity. YOU HEREBY AUTHORIZE EverPrivate Card to debit your bank account for the one time enrollment fee of $49.95.

By agreeing to the offer above, you legally authorized us to debit your bank account. We have already reserved a card for you. It is a virtual card that is redeemed from a link sent to your email. If you have not received it we can resend. If this was a mistake or oversight on your part, please let us know the details of the situation. If this authorization was fraudulent, when someone else has gained access to your financial information, then you should immediately take steps to prevent further fraudulent use.

EverPrivate Card Customer Service

I replied
06/07 14:49 I do not want the card. I don't appreciate pop-ups with my account information on them because I happen to have a two year old daughter who is fascinated with the computer. In any case, what kind of product are you "selling" that a customer couldn't get their money back. As to popups with bank account information and nothing more than a "yes" button, I think they should be illegal.
EverPrivateCard Support
06/07 19:35 Hello,

We advertise on other Web sites that collect your information, and then provides the consumer the ability to opt-in, checking a Yes or Submit button authorizing the drafting of the bank account. In order for us to receive your personal information you had to provide permission to pass it on. If you want we can provide the date, the site you were on and even the computer identification ( IP address) that you used.It is one time charge for life time usage. It may be mistake or oversight on your part or some one misused your financial details. we have authorization details including the computer number (IP) etc. This is one time charge for life time usage & you will not be charged again.We have already reserved a card for you. It is a virtual card that is redeemed from a link sent to your email.

EverPrivate Card Customer Service

I replied
06/12 15:36 as I said before, I did not provide my information to YOU, if not another site. You advertise an item that keeps your banking account safe, but you get my information from other sites. I don't need a card to protect me from other business, I need it to protect me from YOU! I want my money back. I will never use the product and a button that says yes I agree is not substantial enough.

EverPrivateCard Support
06/12 17:56 Hello ,

This is one time charge & no action is required from your side if the charge is not actually debited. The card gets canceled automatically if you have not activated it.

For refund,

Please fill the form at http://www.secretcashcardservice.com/cgi-bin/refund.cgi

It is another helpdesk specifically for refund purpose & please communicate further through this helpdesk only.

Please copy paste the above link in your browser (internet explorer etc) or click the above link to fill the refund form.

We process refund through check.

After filling this form our refund department will contact you in 24 hours.

we can refund the charges debited by us. we can not refund the charges not debited by us.

Please fill the form only if the charge is actually debited from your account & not returned by your bank. This is one time charge & no action is required from your side if the charge is not actually debited. The card gets canceled automatically if you have not activated it.

We hope you will buy our card in future when the need arise.

EverPrivate Card Customer Service

Ramona
Conway, Arkansas
U.S.A.

This report was posted on Ripoff Report on 06/21/2007 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ever-Private-Card/internet/Ever-Private-Card-fraud-virtual-card-4995-Ripoff-Internet-256037. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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