• Report: #367216

Complaint Review: EveryContractor.com

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  • Submitted: Tue, August 26, 2008
  • Updated: Mon, September 29, 2008

  • Reported By:Beaverton Oregon
EveryContractor.com
3600 N. Rancho Dr, Las Vegas, Nevada U.S.A.

EveryContractor.com Extremely deceptive, Pro Liars, Thieves, Dishonest, Not sure how they sleep Las Vegas Nevada

*UPDATE Employee: From the Director of Customer Compliance

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We were contacted by everycontractor.com and told of their $799 program to receive leads.... We signed up after considering the program. Then we were contacted by David Carder. He told us our company file was given to him because he was desperate for companies with our skills in this area. He promised us $60000 in return for our $3000 investment. He also said he would apply the $799...They didn't.... That should have been the end.

We have contacted them repeatedly and after several months have never received one lead and they don't respond to emails or phone calls requesting a refund.

Run if they call. The best, most convincing liars I have ever heard.

Jan
Beaverton, Oregon
U.S.A.

This report was posted on Ripoff Report on 08/26/2008 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/EveryContractorcom/Las-Vegas-Nevada-89130/EveryContractorcom-Extremely-deceptive-Pro-Liars-Thieves-Dishonest-Not-sure-how-they-367216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

From the Director of Customer Compliance

AUTHOR: Director Of Customer Compliance - (U.S.A.)

Being an employee of this company, I would like to offer our side regarding this unfortunate complaint filed by our customer in Oregon. In response to this report, Jan seems to have a few issues with her purchased service. As I write this reubuttal I am reviewing the customers account and would first like to disclose the terms and conditions that we ask all of our contractors to abide by. These terms and conditions are put into place to assure our contractors that we have the accurate information regarding their company to generate the right type of business for their company and at the same time to ensure the "job requesters" that we will provide them with a reliable service professional within a reasonable amount of time to set an appointment, bid and complete their project.

The terms and conditions are as follows, MAKE SURE THAT YOUR COMPANY PROFILE IS COMPLETED, ACCURATE AND UPDATED AT LEAST ONCE EVERY 90-DAYS; ACCEPT OR REJECT ALL LEADS WITHIN BEING ASSIGNED TO YOU; CONTACT CUSTOMERS WITHIN 24 HOURS AND MAKE A CONCERTED EFFORT TO WIN THE JOB; IF YOU REJECT A LEAD THAT DOES NOT MATCH YOUR COMPANY OR GEOGRAPHIC AREA, YOU MUST UPDATE YOUR COMPANY PROFILE WITHIN 72 HOURS; COMPLETE ALL FEEDBACK FORM ON ALL JOB LEADS WITHIN 2 WEEKS OF THE JOB BEING ASSIGNED TO YOUR ACCOUNT ON RESIDENTIAL JOBS AND 3 WEEKS ON COMMERCIAL JOBS; IF YOU HAVE A PAYMENT PLAN, YOUR GUARANTEE DOES NOT BEGIN UNTIL YOU PAY IN FULL AND PROVIDE US A MINIMUM OF 5 DIGITAL PHOTOS OF YOUR WORK WITHIN 14 DAYS FROM THE DATE OF PURCHASE SO THAT WE HAVE THEM FOR YOUR POTENTIAL CUSTOMERS TO VIEW.

I would like to point out that before any transaction takes place and we consider a contractor to be part of our services they MUST agree and accept these conditions within a 3rd party verification call. To wrap this up I would like to point out that this particular customer signed up with us on 4/3/2008. Jan agreed to the condition that it is a 12 month program and the reason for this is that we may need adequate time to run several marketing campaigns, if nessessary, to assure that we are able to fullfill our guarantee of a minimum of $60,000, for this particular service, in paid, verified work within that amount of time.

If for ANY reason we aren't able to reach that goal, we do back up the service with a full money back guarantee, assuming that the customer has followed the terms and conditions which this customer has to date. On 9/4/2008 we assigned a job lead to Jan's account which was ACCEPTED, however, seems that it didn't match the type of work our contractor is looking for. In this situation, that job WILL NOT count towards ther customers guarantee. We are, as always, committed to the satisfaction of each of our clients, but we are also bound by the terms and conditions of each purchase as are the purchasers. Jan, along with anybody reading this information are more than welcome to contact us at 888.881.7253 for any additional information or check us out at EVERYCONTRACTOR.COM

With Regards

Matt

Director of Customer Compliance
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