- Report: #705224
Report - Rebuttal - Arbitrate
Complaint Review: Evil Controllers
Evil Controllers2050 E. 5th Street #2, Tempe, Arizona Tempe, Arizona United States of America
Evil Controllers Paid for their controller, sent me a damaged product, shipped it to them for repair, have yet to see it. Tempe, Arizona
*UPDATE Employee: Follow Up
*UPDATE Employee: Resolution
*Author of original report: Recieved my controller
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Two weeks later I had yet to receive my controller so I called them to find out what was going on. I then found out that they had yet to even look at the controller to repair it. A week later I got a call saying that there was nothing they could do to repair the controller as their mod just wasn't functional with Halo Reach EVEN THOUGH THEY ADVERTISE IT ON THEIR WEBSITE. So I asked them to instead get a replacement of an unmodded controller. They then went to explain that I couldn't do that as it had been over the seven day period of refunds/replacements EVEN THOUGH I DID RETURN IT WITHIN THE PERIOD SPECIFIED. They had just held on to my controller and my $160 dollars for a month.
I then finally convinced them that I should be viable for a replacement and so they said they would ship the controller to me. This was on 2/26/11, it's now 3/11/11 and I gave them a call to see what was going on, I find out that again they haven't even shipped the controller and I'm asking for a refund and they said they would get back to me as they did one week ago without even an email or call.
I've never had so much trouble with just trying to get the product that I paid for. Evil controllers "prides themselves" on not being "scammers" and having great "customer service" but I beg to differ. If you don't want to get ripped off I highly suggest that you find modded controllers elsewhere.
This report was posted on Ripoff Report on 03/11/2011 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Evil-Controllers/Tempe-Arizona-85281/Evil-Controllers-Paid-for-their-controller-sent-me-a-damaged-product-shipped-it-to-them-705224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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