• Report: #933412

Complaint Review: Evil controllers

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  • Submitted: Mon, August 27, 2012
  • Updated: Wed, August 29, 2012

  • Reported By: Abdulla — doha Qatar
Evil controllers
Internet United States of America

Evil controllers avoiding me, lying to me. Internet

*Author of original report: thank you

*Author of original report: evil controllers

*UPDATE Employee: Evil Controllers Prevention

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I ordered two custom controller from evilcontrollers.com and i was told 2-5 days for processing and 2-5 for shipping i tried to reach them a couple of time on their website and finally they answer and i was told it was in the final stage of processing and it was going to be shipped later. 20 days later still didn't finish processing and i really have my doubts that its a scam. because i cant seem to get a hold of someone there.

This report was posted on Ripoff Report on 08/27/2012 07:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Evil-controllers/internet/Evil-controllers-avoiding-me-lying-to-me-Internet-933412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

thank you

AUTHOR: Abdulla - (Qatar)

thank you for responding i really appreciate it. everything is sorted out now thank you
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#2 Author of original report

evil controllers

AUTHOR: Abdulla - (Qatar)

thank you for your cooperation i was just worried, thank you very much for responding. everything is ok now 
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#3 UPDATE Employee

Evil Controllers Prevention

AUTHOR: Amanda O''Halloran - (United States of America)

Abdulla,

I apologize for the confusion and mis-communication of your order. Our current processing time is 3-5 business days. Your order was processing for 12 days. The reason for the delay was due to further confirmation of your purchase. As you are in another country and the billable amount of your order, we required further confirmation of your purchase. We do this as a precaution to protect you as the customer from any un-intended/fraudulent orders. As per your conversations with our live chat agents, your order has been shipped.  I have updated your accounts to reflect the shipping status. I see that your packages are currently out for delivery. Your tracking number is 534354176225, you can view your tracking details at www.fedex.com. Again I do apologize for any mis-communication if you have any questions or need any assistance please contact me directly at amanda@evilcontrollers.com. 

Thank you,

Amanda O'Halloran
Director of Customer Service 
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