- Report: #1162539
Report - Rebuttal - Arbitrate
Complaint Review: Evolution Bankcard
Evolution Bankcard1465 Broadway Hewlett, New York USA
Evolution Bankcard They are ripping me off by charging me for a terminal that I never activated, sent back unopened, and no longer have in my possession. I sent a cancellation form and they are still charging me. They are a BIG SCRAM! Hewlett New York
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I am a part owner of a business in Mt. Pleasant, MI. While signing up with Evolution I was still checking out other options. I decided to go with the square through Verizon. Before I had the chance to call Evolution back, they had sent me the terminal. I mailed back the package and email to the person I was dealing with and told him. He asked me if I filled out a cancellation form. I said “no, would you please send me one”. He never sent me a form. On June 3rd they deducted a $64.00 and $64.20 from my account. I again emailed to the guy and he said he would let customer service know. I didn’t get any answer for several days so I called them. They faxed me a form and I sent it back that day. I called on June 24th to make sure that they received it. The person said that they did and I should get my refund by July 3. Well on July 2 I did not get my refund, instead I was charged $15 twice. They are charging me as if I had two terminals and I do not have any. So I called again on July 8th, and he said that it would take about 10 days for the refund. From the time I called the first time and now has been longer than 10 days. This place is a scam. They are all about getting people hooked. I warn you not to go with this company!!!!!
This report was posted on Ripoff Report on 07/16/2014 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Evolution-Bankcard/Hewlett-New-York/Evolution-Bankcard-They-are-ripping-me-off-by-charging-me-for-a-terminal-that-I-never-act-1162539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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