- Report: #1073711
Report - Rebuttal - Arbitrate
Complaint Review: Evolution Bankcard
Evolution Bankcard515 Broadhollow Rd. Melville, New York USA
Evolution Bankcard aka Commerce Payment Systems Evolution Bankcard Promises No Startup Costs or Locked-In Contracts Then Charges You $300 Melville New York
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John at Evolution Bankcard promised me low rates, free terminal and set-up, and 'nominal' fee. He was not forthcoming about the fee, nor did he include this fee in the contract, nor did he inform me of any annual fee - or the amount of this fee.
Fast forward a few weeks and I am charged close to $300 for ANNUAL service PLUS monthly fees. I called customer service and the representative explained to me I have to pay for TWO services because I opted for KEY-IN. I was never told that I would be charged double for this extra service - nor was I told I would incur an annual fee.
I was charged even though I never activated my terminal. I was charged even after I submitted my cancellation via fax and email, and I was charged even after I returned the terminal.
Altogether I have been charged $500 for a service I NEVER utilized, and never activated.
This report was posted on Ripoff Report on 08/06/2013 08:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Evolution-Bankcard/Melville-New-York-11747/Evolution-Bankcard-aka-Commerce-Payment-Systems-Evolution-Bankcard-Promises-No-Startup-Co-1073711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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