- Report: #961352
Report - Rebuttal - Arbitrate
Complaint Review: Evolvemotorcycles
Evolvemotorcycles155 Grand Street Brooklyn, New York United States of America
Evolvemotorcycles evolvemotorcycles.com NEON H Scooter - Defective / Out of Box failure / Zero customer service Brooklyn, New York
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I finally called EVOLVE in New York spoke to Ben. Ben was in shock to here how long I had waited for a scooter that wasn't coming. Ben said I will make sure you get a newer NEON H. More KOOLNESS? Wrong! Scooter took a month to ship because Connor was lost couldn't find a shipper and or they have no funds. REALLY? Finally I get a tracking # I am watching the scooter travel across the USA arriving in Las Vegas. BAM! Its here! OH JOY HAPPY DAYS! WRONG! I called the shipping company on Friday 1pm they said sorry Sir we had the wrong phone# for you will have to wait till Monday.
I'm so HAPPY - I have to wait even longer. Thinking Ben from EVOLVE made sure the scooter was perfect before shipping? Wrong again! Damaged scratches ALL over - no shrink wrap - Charging port under seat and Charger defective - Scooter shuts off by itself when idling - Dash light only lights up when you pull the hand brake - The seat is complete garage. The scooter is an out of box failure / defective. I called another dealer in another state to get part's but they couldnt get the parts. - WHAT A COMPLETE NIGHTMARE! STAY AWAY FROM THESE GUYS! P.S. I'm still waiting for the claim on the Scooter! How long do you think that will take? If you have any questions please feel free to contact me there is even more.. Stunning news!
This report was posted on Ripoff Report on 10/28/2012 10:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Evolvemotorcycles/Brooklyn-New-York-/Evolvemotorcycles-evolvemotorcyclescom-NEON-H-Scooter-Defective-Out-of-Box-failure--961352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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