- Report: #234570
Report - Rebuttal - Arbitrate
Complaint Review: Excel Rent A Car
Excel Rent A Car16506 Vanowen Street Van Nuys, California U.S.A.
Excel Rent A Car Scam Artists, Takes advantage, ripoff Van Nuys California
*UPDATE Employee: Oh Mellissa, You Forgot Many Details to the Story.
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I explained to him that he took out $364.00 dollars from the beggining and another $30.00 dollars on the day he took the car, so he then stated to me I owed him $700 odd dollars, so I again reminded him of the money he has already taken so he then changed it $478.00 SO he changed the amount 3 times in a matter of 3 minutes. I asked him to show me the reason for the charges and why he thought I owed it to him, he stated to me he did not have to show me anything. I asked him to please at least let me get the laptop and my son's medications for his asthma out of the car and he again told me NO he didn't car and that I was a liar. My son needs to take 6 medications a day to control his asthma and this man stated to me I was a liar and he didn't care about that.
I told him again I would bring him a doctor's note for my son, and he said again he didn't care. I had to pay him for what he felt I owed to him. I just want to get my son's medication out the car, and my laptop, and I do not feel I owe this man any more money
This report was posted on Ripoff Report on 02/05/2007 09:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Excel-Rent-A-Car/Van-Nuys-California-91406/Excel-Rent-A-Car-Scam-Artists-Takes-advantage-ripoff-Van-Nuys-California-234570. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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