- Report: #1005574
Report - Rebuttal - Arbitrate
Complaint Review: Excelatrim
Excelatrim22100 E 26th ave #100 Aurora, Colorado United States of America
Excelatrim Fraudulent, uses an international processor, auto ship without warning, charge obscene price for worthless product, beware and don't order, I thought I was ordering a totally different product. Aurora, Colorado
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They had no return or agreement information in the mailing.
I get the bill on my credit card stmt and find they not only charged me the trial fee but an additional $79.41.
To top it all off I was charged 2 individual foreign transaction fees as they use an international processor located in Cypress.
When I called they refused to credit the fees. The manager was Jessica 6361 and she said that if I use a credit card I can expect foreign transaction fees. I was not informed of this when ordering.
I would never use this product and warn others to avoid this scam.
This report was posted on Ripoff Report on 01/29/2013 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Excelatrim/Aurora-Colorado-80019/Excelatrim-Fraudulent-uses-an-international-processor-auto-ship-without-warning-charge-1005574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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