• Report: #1005574

Complaint Review: Excelatrim

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  • Submitted: Tue, January 29, 2013
  • Updated: Tue, January 29, 2013

  • Reported By: la — san antonio Texas United States of America
Excelatrim
22100 E 26th ave #100 Aurora, Colorado United States of America

Excelatrim Fraudulent, uses an international processor, auto ship without warning, charge obscene price for worthless product, beware and don't order, I thought I was ordering a totally different product. Aurora, Colorado

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This company misleads the consumer, I was under the impression I was ordering a linoleic acid supplement. 
They had no return or agreement information in the mailing.

I get the bill on my credit card stmt and find they not only charged me the trial fee but an additional $79.41. 
To top it all off I was charged 2 individual foreign transaction fees as they use an international processor located in Cypress. 

When I called they refused to credit the fees.  The manager was Jessica 6361 and she said that if I use a credit card I can expect foreign transaction fees.  I was not informed of this when ordering.

I would never use this product and warn others to avoid this scam.

This report was posted on Ripoff Report on 01/29/2013 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Excelatrim/Aurora-Colorado-80019/Excelatrim-Fraudulent-uses-an-international-processor-auto-ship-without-warning-charge-1005574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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