- Report: #764483
Report - Rebuttal - Arbitrate
Complaint Review: Excelsior College
Excelsior CollegeExcelsior College Internet United States of America
Excelsior College Helen Bopp Another Soldier getting the shaft from EXCELSIOR College Internet, Internet
*Author of original report: Author
*Author of original report: Author Update!!
*Consumer Comment: comment
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I signed up for a basic algebra class, MAT 112 while I had a full course load with much more difficult classes. I had medical issues that took me out of the loop for several weeks. while not feeling well and completely under the weather and on Convalescent leave, I had to keep up with my 400 series classes no matter what. I fell behind in my basic algebra and was dropped from the course. No big deal right..
It was a major deal.. they put me on probation, took over 850.00 dollars from me and frome my tuition account with the military. I thought this was a big misunderstanding so I faxed all of my medical documentation that they asked for, with out a privacy act statement mind you, and they told me to wait. I waited approximately 1 week and recieved what I considered a highly sardonic email from "Helen Bopp Assistant Director, SLA Student Affairs". she stated and I quote "In your subsequent messages you indicate that you feel you are very proficient in Math. You may want to consider one of the CLEP or DANTES Math exams as a way to earn similar credit. Please check with your academic advisor to determine if this is an option for you".
Did I miss something? Does Helen know that me and wife live on a fixed income and $850.00 is going to devaste my kids christmas.. I told Helen that I could finish the 13 week course in probably two weeks. The course was not even half over. I was completely taken aback and dumbfounded with the Colleges unwillingness to pursue a sense of decency. I was not trying to get out of anything, I truly was on convalescent leave..
I truly hope Helen's Actions do not reflect the college at large. I will be filing a complaint with the agency that accredits this college, and with the Military proper. I feel that this action is anti-Soldier, and I want it resolved as soon as possible.
This report was posted on Ripoff Report on 08/12/2011 05:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/Excelsior-College/internet/Excelsior-College-Helen-Bopp-Another-Soldier-getting-the-shaft-from-EXCELSIOR-College-Int-764483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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