- Report: #645693
Report - Rebuttal - Arbitrate
Complaint Review: Exclusive Sales
Exclusive Sales14 E. Washington St Orlando, Florida United States of America
Exclusive Sales Realty Trade Still the same old company Orlando, Florida
*UPDATE Employee: Exclusive Sales Timeshare
Florida: On March 17, 2010, Virtual Group, Inc. d/b/a Realty Trade; and Boris Harutyunyan; Timur Shasutdinov, a/k/a Tim Harrison and Brian Wroblewski; individuals, (Respondents) agreed and consented to the the entry of an Agreed Judgment and Final Order with the State of Florida, Office of the Attorney General, Department of Legal Affairs. The Respondents entered into the settlement without any admission that they have violated the law for the purpose of resolving the complaint.
Under the terms of the settlement, the Respondents will not engage in any deceptive and unfair practices, including, but not limited to, the following:
Soliciting by telephone any customer listed on the National or Florida Do Not Call List;
Collecting or attempting to collect payment for services without the Express Verifiable Authorization of the customer as required; engaging in Commercial Telephone Solicitation with a license; make any false or misleading statements including that they have people waiting to buy or rent customers' timeshares, they have experienced a high demand for timeshares in the area in which the customers' timeshares are located, potential customers' timeshares will be sold or rented within a short period of time, misrepresenting to customers the number of timeshares sold or rented as a result of their advertising services, misleading customers into believe that sales representatives will personally market the customers' timeshares; misrepresenting the terms of refund, cancellation, exchange or repurchase policies and misrepresenting that they are affiliated with the customers' timeshare resorts.
In addition the Respondents shall offer and provide within thirty (30) days of the customers' request, full refunds to eligible consumers of any amounts paid. Customers that are eligible for a full refund shall include consumers who have received services that were misrepresented and those who notify the Respondents of cancellation with seven (7) business days of receiving the confirmation of the sale.
As part of the settlement the Respondents will continue to respond to any and all complaints received by the Better Business Bureau.
Case No. 2010-CA - 6491-0
This report was posted on Ripoff Report on 09/29/2010 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Exclusive-Sales/Orlando-Florida-32801/Exclusive-Sales-Realty-Trade-Still-the-same-old-company-Orlando-Florida-645693. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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