• Report: #1164517

Complaint Review: Exede

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  • Submitted: Wed, July 23, 2014
  • Updated: Wed, July 23, 2014

  • Reported By: marla — paragould Arkansas
Exede
Internet USA

Exede WildblueExede Internet No grace period..no physical contract to read..usage getting used up way too fast Internet

*UPDATE Employee: I Can Help..

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 Have had internet for 3 days, barely using it, and it is half used up. There is no grace period that they do not tell you about until after you are in contract.

There is no physical contract to read before signing, only an email that you dont get until later.


This report was posted on Ripoff Report on 07/23/2014 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Exede-/internet/Exede-WildblueExede-Internet-No-grace-periodno-physical-contract-to-readusage-gettin-1164517. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

I Can Help..

AUTHOR: ExedeCrystal - ()

Hi Marla,
I will be more than happy to look into your usage history and discuss your data usage concerns.Please send an email to exedelistens@viasat.com with your account information for further assistance.
There is no grace period with our service. There is information availale online for anyone who would like to research the service before signing up. There is also a copy of the Customer Agreement that can be viewed online at www.exede.com. I will be glad to answer any questions or address any concerns you may have about our service.Please send an email and I will be happy to help.

ExedeCrystal

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