- Report: #407724
Report - Rebuttal - Arbitrate
Complaint Review: Expedia - The Berkely Group
Expedia - The Berkely Group300 Jericho Quadrangle PO Box 9022 Jericho, New York U.S.A.
Expedia - The Berkely Group Trip Insurance with Expedia is a Sham Jericho New York
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I went to see my family and my father, who had had a surgery, had serious and unexpected complications during my stay. I had to extend my trip to the tune of an extra $600.
The process of calling Expedia and their insurance company "The Berkely Group" in order to get another ticket and file a claim was confusing and contradictory. Each person on the phone would tell me a different story.
I got together all the required paperwork - including medical records and signed statements from the doctors, but The Berkely Group will not pay me what I am owed.
After waiting several months I just received a letter from them saying that my claim is denied and that's it.
What happened to me is exactly what I have been buying the trip insurance for - now I know they never intended to honor their obligations. Expedia and The Berkely Group are complete rip-off artists and you should not patronize them ever.
Van Nuys, California
This report was posted on Ripoff Report on 01/03/2009 07:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Expedia-The-Berkely-Group/Jericho-New-York-11753/Expedia-The-Berkely-Group-Trip-Insurance-with-Expedia-is-a-Sham-Jericho-New-York-407724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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