• Report: #753206

Complaint Review: Expedia.com

  • Submitted: Thu, July 14, 2011
  • Updated: Thu, July 14, 2011

  • Reported By: LTJones — littleton Colorado United States of America
Expedia.com
Internet United States of America

Expedia.com Exredia refused to cancel hotel reservation 5 min after booking Internet

*Consumer Comment: Exactly the same happened to me

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I booked a hotel room thru Expedia.com and realised 5 min later I had made a mistake in my travel plans.I went back online 5 min later to cancel and was refused. I called customer service and was given the "outsourced to India" run-around. I was charged full price for a 5 min reservation. Thanks Expedia, guess you don't want my business anymore.

This report was posted on Ripoff Report on 07/14/2011 10:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Expediacom/internet/Expediacom-Exredia-refused-to-cancel-hotel-reservation-5-min-after-booking-Internet-753206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Exactly the same happened to me

AUTHOR: Urfin - ()

Yes, exactly the same thing happened to me. I made a small mistake in the hotel reservation, called them right away, and after fighting for an hour with support from India realized that there will be no cancellation. Well, goodbye Expedia, I will never use you again! Will always recommend against you to any of my friends and in Social Media. Your policies are not smart and your management is incompitent.

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