• Report: #836518

Complaint Review: Expedia.com

  • Submitted: Thu, February 09, 2012
  • Updated: Thu, February 09, 2012

  • Reported By: greg — Saint Bernard Louisiana United States of America
Internet United States of America

Expedia.com bait and switch Internet

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I contacted Expedia.com to purchase some plane tickets to Donetsk Ukraine.  I found a good flight and was told it would cost me $1280.00  I ordered these tickets and got a reservation confirmation number.   About 4 hours later I got an e mail saying that I had to call in and discuss these tickets with them.  I called in and they told me that while the flights were available, I had to pay them a couple hundred dollars more.  I cancelled my reservation and got a cancellation number.   I asked when my money would be refunded to me and they said they never took any money from my account.  I then ordered tickets from another company and got them for less than expedia had offered me on the phone.  Today I got up and looked at my checking account and they told me that I was over drawn by $1100.  I looked and it appears they had authorized a deduction from my account and while they had never "collected" the money it would be there for up to 10 days before I could access any of my money in my checking account including new direct deposits.  So Expedia confirmed my reservation, then offered it to me at a higher price, then locked up my account for 10 working days.

This report was posted on Ripoff Report on 02/09/2012 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Expediacom/internet/Expediacom-bait-and-switch-Internet-836518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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