- Report: #348618
Report - Rebuttal - Arbitrate
Complaint Review: Expedient Relocation Inc
Expedient Relocation Inc22122 Sherman Way Suite 307 Canoga Park, California U.S.A.
Expedient Relocation Inc Living The Nightmare Canoga Park California
*Consumer Comment: It Won't Happen
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Because Expedient did not arrive on the date promised we were forced to sleep on the floor. We had to purchase items to cook, eat and bathe with. In addition we now have the task of trying to replace or fix the items lost, destroyed or broken by this company. We hired this company in good faith, we put our trust in this company. All we received in return was a nightmare, lies and a bill for $7,000.00+ for very poor service.
We submitted a claim for $7,110.00, Expedients offer of settlement was $292.80. In reality over 90% of our belongings were either lost, destroyed or damaged in some way. The original quote was $3,148.00, after packing and loading, the final cost was $8,614.00. Expedient would not unload or allow us to inspect our belongings until the balance was paid in full, in cash. They would not accept any other form of payment. Expedient arrived 5 days late, after we where told more than once our belongings would arrive on the date requested. In addition, some of the items lost cannot be replaced, nor can Expedient tell us what happened to those items, they were listed on the inventory sheet, but were not unload at the destination.
We would like Expedient to compensate us for what was lost, destroyed and damaged by their incompetence. As stated 90% of our belongings were affected by their handling. Our claim of $7,110.00 is a fair amount versus what was actually lost or damaged.
This report was posted on Ripoff Report on 07/08/2008 07:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Expedient-Relocation-Inc/Canoga-Park-California-91303/Expedient-Relocation-Inc-Living-The-Nightmare-Canoga-Park-California-348618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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