- Report: #537514
Report - Rebuttal - Arbitrate
Complaint Review: Experian Consumer Direct - Info.freecreditreport.infofcr.com CA
Experian Consumer Direct - Info.freecreditreport.infofcr.com CA18500 Von Karman Ave, Ste 400 Irvine, California United States of America
Experian Consumer Direct - Info.freecreditreport.infofcr.com CA Info.freecreditreport.infofcr.com If you think you are getting a free service... BEWARE hidden service charges! Irvine, California
*Consumer Comment: I never even signed up!
*Consumer Comment: It isn't hidden
*Consumer Comment: Hidden?
*Consumer Comment: Sigh...
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Sure, get a free credit report review... Do you think it's free. Well let me give you an idea what you will be up against. And interestingly enough, I saw many other people on here with the same complaint!
You enter your credit card to ensure the correct report is given to you. Then they sign you up automatically into some credit monitoring... LOL What the heck is this scam. You start getting this misterious charge on your credit card bill showing up monthly as "INFO.FREECREDITREPORT.INFOFCR.COM CA" $14.95. If you were like me, I was just monitoring my own credit by checking up on the FREE credit report offered.
I had to call my credit card company to explain I had an unauthorized charge and wanted a telephone number to find out what this is all about. They gave me the 866-274-5002 telephone number. I called to find out that they said I signed up for a 7 day trial of credit monitoring. Hummm, I never knew that I did. Well they (Experian's consumer service) said that there is nothing they can do.
I believe this is truly a scam. It is interesting that they don't even put a telephone number on the purchase discription so you can't even get in touch with them to find out what they are charging you.
If I were you, I would let everyone know about this scam and stay off their site. By the way, I did look up the company and here is some info below: (Also, you may want to remember these names in case you see them on other companies.)
This really tops it all. The parent company is EXPERIAN. Wow, and you think they would try to preserve and protect your credit. LOL that is. Instead they scam you into monthly charges.
Popular Profiles at Experian Consumer Direct
Headquarters Greater Industry Internet Type Public Company Status Operating Company Size 1,000 employees Founded 1995 Website
This report was posted on Ripoff Report on 12/10/2009 06:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Experian-Consumer-Direct-Infofreecreditreportinfofcrcom-CA/Irvine-California-92612/Experian-Consumer-Direct-Infofreecreditreportinfofcrcom-CA-Infofreecreditreportinfo-537514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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