- Report: #885665
Report - Rebuttal - Arbitrate
Complaint Review: Experian Consumer Direct
Experian Consumer Direct18500 Von Karman Avenue Internet United States of America
Experian Consumer Direct Complete Idiots and Ripoff, Internet
That did not happen. I called and spoke with Todd 14 days later. He said the same thing (would issue a refund). My bank conference called them with me another 15 days later. Maria said the same thing (would issue a refund). Spoke with Robert, an incompetent manager at the company. He said he could not find the charge, then found it and said they would issue a refund. I asked for a confirmation number which he failed to give me.
I asked him to confirm the date of the refund. He just kept saying 7-10 days. He apparently didn't know how to add or subtract. My advice, DO NOT SIGN UP FOR THE COMPANY AT ALL!!!. STAY AWAY FROM EXPERIANCONSUMERDIRECT.COM. They are incompetent, unprofessional, and disrespectful. They will charge your account without persmission. If I do not receive my refund with 7-10 days, I will be filing a big lawsuit due to pain and suffering along with unauthorized charges.
This report was posted on Ripoff Report on 05/21/2012 08:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Experian-Consumer-Direct/internet/Experian-Consumer-Direct-Complete-Idiots-and-Ripoff-Internet-885665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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