- Report: #1149363
Report - Rebuttal - Arbitrate
Complaint Review: Experian credit report
Experian credit reportInternet USA
Experian credit report 7 day trial a trap and scam! Internet
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When signing up for a $1 7 day trial to view your credit report the website says you can cancel anytime during your 7 day trial. What they don't tell you is this cancellation is not available online, you must call the customer service phone number, however, they are only open until 9pm central time. So if you live on the West Coast you must call before 7pm and therefore not receiving your full 7 day trial. If you call to request cancollation the following day they will kindly cancel and still charge you a months dues. When you explain you tried to cancel the night before but were unable to they direct you to an email address which someone responds to saying they cannot help you. This company should be required to offer online access to cancellation sinice this is the way you sign up. I'm sure thousands of other consumers habe fallen victim of this trap and the company continues to steal our money. It's about time we stood together and forced changes on these trap websites.
This report was posted on Ripoff Report on 05/24/2014 08:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Experian-credit-report/internet/Experian-credit-report-7-day-trial-a-trap-and-scam-Internet-1149363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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