• Report: #856773

Complaint Review: Experian

  • Submitted: Tue, March 20, 2012
  • Updated: Tue, March 20, 2012

  • Reported By: carlah — Clayton Idaho United States of America
Experian
Internet United States of America

Experian Experian Direct Beware of $1.00 ripoff Internet, Internet

*Consumer Suggestion: Here's what you didn't read before signing up for the $1 report check..

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Beware of Experian and their $1.00 credit report.  They claim you sign up for plan even thoiugh I clicked no on form they charged my account $17.95 in February and MArch.  I did not sign up for any plan do not sign up for anything like this because I am on social security.  This caused a check to bounce on my account and my bank charged me $25.00 plus the pharmacy I wrote the check to charged me another $20.00.  I tried for four days calling them, e-mailing them, and they finally agreed to refund me the charge for March..but when I asked them about February they said I should have called earlier.  Why would I when I had not received my statement from my bank and they check was not re4turned until MArch so I didnot know anything was wrong.  Beware of Experian, pass the word, and close them down.

This report was posted on Ripoff Report on 03/20/2012 12:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Experian/internet/Experian-Experian-Direct-Beware-of-100-ripoff-Internet-Internet-856773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Here's what you didn't read before signing up for the $1 report check..

AUTHOR: Ken - (USA)

The link to their Terms of Use is at the bottom of their home page and also the ordering page...

Credit Monitoring Membership With Free Trial (Applicable to Single-Bureau Monitoring): You will be asked for valid credit card information when you sign up for the free credit monitoring trial. CIC will verify your credit card information before processing your order. An authorization in the amount of one dollar will be performed on your credit card to make sure it is valid and in good standing and the one dollar authorization amount may count against your credit or debit limit. Additionally, your credit card will be charged a non-refundable $1 fee, plus any applicable sales tax, for your Credit Report. However, CIC will not bill you the monthly membership price of $17.95 until the free trial period has ended. If you do not cancel your free trial membership within 7 days of the date you place your order, your membership will continue automatically and the monthly/annual fee will be billed to the credit card or other billing source provided by you when you enrolled in credit monitoring, on the first day of each successive membership term. The credit monitoring benefit may only be available for 5 days during your trial period; however, other product features and benefits will be available to you during your entire trial period. If you purchase additional credit reports and/or scores during your trial period, they will be billed to the credit or debit card provided to us during enrollment. In the event that you purchase additional products from CIC using a different credit or debit card, or if you update your payment information with CIC, CIC will charge the latest card provided by you. Please note, if you have ever been a member and received a free trial, CIC may refuse to give you another free trial offer. Returning members will be billed the membership fee immediately upon renewal. During your trial period, you are eligible for one report and/or score as dictated by your specific membership terms.

You are lucky they refunded you at all, per the terms in their agreement.
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