- Report: #570386
Report - Rebuttal - Arbitrate
Complaint Review: Experience Publishing, Inc
Experience Publishing, IncInternet United States of America
Experience Publishing, Inc organizeyourselfonline.com Website offer free trial but bills instantly and ignores cancellation, doe snot provide promised content at all Internet
*General Comment: Re: Organize Yourself Online
*Author of original report: refunded
*Author of original report: update
*REBUTTAL Owner of company: Small business with excellent customer service
They told me I was signing up for a full 7 days service with their compliments with the right to cancel. I had subscribed to their emails and had been considering it a long while.
On accessing the site it did not have any at all of much of promised content so I cancelled straight away after searching for the very clearly promised content that interested me and finding it completely not provided at all in any form.
They billed anyway, and immediately. When I cancelled I was told by the site confirmation of cancellation would not be sent to me, so I suspected fraud as I could not prove to visa I had cancelled. I cancelled my credit card but they had already put the payment through.
This report was posted on Ripoff Report on 02/16/2010 07:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Experience-Publishing-Inc/internet/Experience-Publishing-Inc-organizeyourselfonlinecom-Website-offer-free-trial-but-bills-i-570386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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