- Report: #868668
Report - Rebuttal - Arbitrate
Complaint Review: Express Credit Auto
Express Credit AutoInternet United States of America
Express Credit Auto They may "get you on your feet and in the driver's seat" but only so they can take advantage of you! Internet, Internet
At Express Credit Auto they tell you how easy it is to pay your payment, but it isn't. If you choose to pay through their website it costs $4.99 additional (as you have to purchase an online moneygram to make a payment). If you choose to make a payment with your credit or debit card over the phone, that will cost you $10 (per payment). Think because of your busy schedule that you will just mail them a check (cost .44 cents)...well, don't bother, they do not take personal checks. You will have to find some means to get around your busy schedule to drive down there to pay it with cash and in person if you want to get around paying exorbitant extra fees in order to make a payment. Running late getting there to make your payment...call ahead and ask them to stay just 5 extra minutes as you are coming from out of town and nearly there, that won't work...they refuse to stay late, even one minute, to accept your payment. Oh, here is the kicker, if you do not make your payment on time, they have an ignition system that they can lock...thus you cannot start your car! Stuck at work...too bad. Stuck in a blizzard...to bad. There are no excuses as to why you haven't made a payment to them even though they make it difficult to make a payment.
It is almost as though they try to make paying them difficult so that they can get your car back and resell it again, or if you do pay, they charge more fees just to have a little more kick back money to line their already heavy pockets.
There are other companies who will help you establish or reestablish your credit. Companies that make it easier to make payments, and who are willing to work with you so that you can make the payment in a timely manner. Try them and only bother with Express Credit Auto as a last resort...because, they truly are a last resort, and one you will regret having taken!
This report was posted on Ripoff Report on 04/14/2012 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Express-Credit-Auto/internet/Express-Credit-Auto-They-may-get-you-on-your-feet-and-in-the-drivers-seat-but-only-so-868668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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