- Report: #1085076
Report - Rebuttal - Arbitrate
Complaint Review: Express Flooring
Express FlooringMesa, Arizona USA
Express Flooring Express Flooring rips people off by keeping their deposits Mesa Arizona
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Express Flooring is ripping people off by keeping their deposits. In July 2013 they gave us a ridiculously high quote to install tile and carpeting in our house and we gave them a $100 deposit, which the salesman said was refundable if we cancelled. He even wrote "deposit is refunable" on the front of the contract.
A few days later when we got a competitive quote that was much lower, we called and cancelled the order with Express Flooring. The salesman called us 3 times and each time we told him the order is cancelled. We have now called Express Flooring several times asking about our deposit refund and are getting the run-around and lame excuses from their office. I even called the salesman's direct number and left him a voicemail and he won't return my call.
People, DON'T give Express Flooring any deposit because you won't get it back! I'm just happy we only gave them $100 and, after reading all the bad reviews of them, am even happer we didn't have them do any work in our home.
This report was posted on Ripoff Report on 09/16/2013 09:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Express-Flooring/Mesa-Arizona/Express-Flooring-Express-Flooring-rips-people-off-by-keeping-their-deposits-Mesa-Arizona-1085076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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