- Report: #303834
Report - Rebuttal - Arbitrate
Complaint Review: Express Lube, Incorporated
Express Lube, Incorporated10 Hannah Cir Waynesboro, Virginia U.S.A.
Express Lube, Incorporated Basic Oil Change, Failure Waynesboro Virginia
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Today, I noticed they used an air-gun to replace my drain plug. You don't use an air-gun for anything having to do with oil! I went through complete hell to remove the drain plug, and after about 30 minutes of struggling, it finally broke loose. Is it a loss to me? No, it's not, except for the $1.98 I have to spend on a new drain plug, because now my drain plug is completely stripped, and it's all because a high school dropout decided to change the oil in my car.
If you can't change oil in a car, then don't work at a lube center. On the flip-side, don't hire an idiot that can't change oil in a car.
Stuarts Draft, Virginia
This report was posted on Ripoff Report on 01/27/2008 03:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Express-Lube-Incorporated/Waynesboro-Virginia-22980/Express-Lube-Incorporated-Basic-Oil-Change-Failure-Waynesboro-Virginia-303834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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