• Report: #997984

Complaint Review: Express Permits & Drafting

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  • Submitted: Wed, January 16, 2013
  • Updated: Sun, April 06, 2014

  • Reported By: nofear — Dix hills New York United States of America
Express Permits & Drafting
201 Northwest drive, Suite 8 Farmingdale, New York United States of America

Express Permits & Drafting Express Permits, Farmingdale permits123.com Took $500 to obtain a permit and never did the work Farmingdale, New York

*UPDATE Employee: Response by Express Permits, LLC

*Consumer Comment: job well done

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The company cashed payment check before they even did any work at all.  They were specifically hired to obtain and expedite a permit for a pool.  It's been a year since and we still not only don't have a valid permit, but the paperwork the company was hired to prepare is not in order and insufficient to even be presented to obtain a permit.  All they did was send out a bunch of emails with lots of promises and refuse to issue a refund.  They don't return phone calls and it takes months to receive an email response.  

This report was posted on Ripoff Report on 01/16/2013 02:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Express-Permits-Drafting/Farmingdale-New-York-11735/Express-Permits-Drafting-Express-Permits-Farmingdale-permits123com-Took-500-to-obtai-997984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Response by Express Permits, LLC

AUTHOR: Express Permits, LLC - ()

At Express Permits, we pride ourselves in operating efficiently and professionally to serve all of our customers. 
 
On two occasions, our staff attempted to file this permit application with the building department using the documents that were provided by the client, his architect and his project manager. Unfortunately, their plans did not meet the requirements of the building department and were missing information both times. We immediately let the architect, project manager and owner know what was necessary in order to properly prepare the plans and to obtain a permit. 
 
Our well-trained staff works diligently to serve all of our customers and are happy to help you with our full-range of permit services.

 

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#2 Consumer Comment

job well done

AUTHOR: tom s. hicksville,ny - ()

 im not sure that this is the right place for this.as a client of express permits of farmingdale i have nothing but good to say about this company.not only did they get all my permits done their friendly service was second to none.the staff was always there for me when i needed questions answered and this was during the time that hurricane sandy had swept up the east coast a month after i hired express permits.so all of the towns around me were way behind in getting anything done on time.but express permits got it all done for me and at a price i believe was fair due to all the work involved.i hope i never have to go through the permit process again but if i do i know i can count on express permits to get it done.thanks to everyone there for helping me.keri your the best.

tom s. hicksville,ny acre lane

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