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Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
My health insurance uses Express Scripts as their pharmacy manager. I take medication for HIV and cannot skip doses because the chance for resistance is too great. The HIV meds have to be ordered from Curascript, an Express Scripts company. In January while I still had plenty of medicine I ordered a 3 month supply of Viramune. On their website they had the status as they were contacting my Dr. finally the status said they couldn't get a hold of my Dr. At this point I called my Dr. and they sent in the fax for the order. I called their customer service and they flat out lied saying the prescription would be shipped within the next week. Forward to last week I called as I am getting dangerously low on medication and they said they never received a fax from the Dr. I called my Dr. once again and the lady in my Dr's office was very helpful and volunteered to call Curascript for me and see what was going on. They actually lied to her saying they just received a fax a day ago she went ahead and made the order once again! Now I am less than a week from running out of HIV medicine and I am sure at the earliest it will be shipped Monday, so I am going to have to go to my local pharmacy and get an override from my insurance company just so I can have enough medicine to get by until my prescription finally arrives. Express Scripts is incompetent and I seriously wonder how many deaths they have been responsible for because they don't seem to care at all if people get lifesaving medication, I really have no clue how their employees sleep at might working for such a dirty company!
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
AUTHOR: voiceofreason - (United States of America)
SUBMITTED: Monday, February 20, 2012
POSTED: Monday, February 20, 2012
The Federal Trade Commision is still mulling whether to allow this disgusting company to buy a main competitor, Medco, which would give ES a stranglehold on prescriptions. All the complaints they get, like this one, might help make the decision for them.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
I did complain to my insurance company, but you should know as well as I do that does no good. Unless of course you are one of the 1%, and have the luxury of just picking a different insurance company, your rebuttal is of no help at all.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.