- Report: #676604
Report - Rebuttal - Arbitrate
Complaint Review: Express Scripts, Inc.
Express Scripts, Inc.Internet United States of America
Express Scripts, Inc. Look out military retirees, Tricare has us hooked up with a bunch of crooks. Internet
*UPDATE Employee: Concerns regarding Express Scripts
*General Comment: ur ridiculous
*Consumer Comment: Express Scripts and Tricare
*Author of original report: Express-Scripts additional remarks
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
A couple of months ago I decided to go back to using Express-Scripts to fill my prescriptions since they are cheaper. I had used them in the past, but it took about 2 weeks to get a prescription through the mail and I decided it was easier to use Walgreens. Upon careful consideration I decided to give Express-Scripts another go. Big mistake!
First, my then doctor's office is very badly run and they kept sending requests for the same prescriptions, one after the other. I didn't realise thiswas happening at first. Then, I got prescriptions for three medicines that I hadonly just decided not to take anymore because research hadshowed me that these three may well have been causing my constant sinus infections.
I packed up the prescriptions I didn't want into a box and mailed them back to Express-Scripts. After about a week I called to see if they had received them and when I would be getting a credit.
This is when the poop hit the fan. I was informed that I hadn't asked forPERMISSION to return the meds. I didn't know I had to. I was then told that the meds would be destroyed even though they obviously hadn't been opened and that another shipment would be sent to me, even though I didn't want it. Am I now going to be charged again for the same unwanted meds? As for getting a credit, Express-Meds don't give credits. So, I was charged $31.00 for the meds plus I paid over $15.00 to mail them back. Of course, I don't expect credit for themailing but I do expect it for the returned meds. I called several times, the person on the other end would run off to talk to a supervisor, and the outcome was always the same: no credit. According to them it was all my fault. First I allowed the doctor's office to send in prescriptions that I had changed my mind on taking. Second, I sent the meds back withoutExpress-Scripts' permission. No, I would not get a refund and, according to them,I am the idiotand they are as pure as the driven snow.
I have called Tricare and made a complaint, like that will really do any good. I have called my bank andspoke to their Fraud department.When their paperwork arrives I will fill it in and send it back, but I don't really expect to see my money back. Crooks like Express-Scripts have all the angles covered.
I am writing this to warn everyone out there to think twice before dealing with such an unscrupulous company as Express-Scripts.Why, I wonder, is Tricare hooked up with them?What is Tricare getting out of this alliance?
This report was posted on Ripoff Report on 12/29/2010 05:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/Express-Scripts-Inc/internet/Express-Scripts-Inc-Look-out-military-retirees-Tricare-has-us-hooked-up-with-a-bunch-o-676604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.