- Report: #1058413
Report - Rebuttal - Arbitrate
Complaint Review: Express Scripts
Express ScriptsInternet USA
Express Scripts Pharmacist issued a non-formulary drug without my permission Internet
*Consumer Comment: Not surprised
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On March 4, 2013, my doctor wrote a prescription for Levothyroxine Sodium 75 mcg capsules. Express Scripts changed the prescription to Tirosint Caps 75mcg tablets without my permission and I ended up paying a $70 co-pay because Tirosint is a brand name and not covered fully by my plan.
One of the pharmacists from Express Scripts told me it was perfectly legal for them to change my prescription without my permission and the reason they did this is because Levothyroxine Sodium 75 mcg capsules is not issued in capsules, only tablets. It appears that the word "tablets" is a critical word because it prompted the pharmacist to change it and issue another drug which (1) it has the word "tablet" in it and (2) Express Scripts will make a lot of money if they issue a non-formulary drug.
Today my doctor was informed about the whole case and she was appalled. She said Express Scripts just wanted the money and never mind that they are cheating senior citizens by pulling a shenanigan like this.
This report was posted on Ripoff Report on 06/11/2013 06:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Express-Scripts/internet/Express-Scripts-Pharmacist-issued-a-non-formulary-drug-without-my-permission-Internet-1058413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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