- Report: #783630
Report - Rebuttal - Arbitrate
Complaint Review: Express VanLines
Express VanLines3111 South Valley View Las Vegas,, Nevada United States of America
Express VanLines The Worst Moving Experience Ever Raised The Price On Our Move After Most Of Our Things Were Loaded Onto Their Truck Las Vegas, Nevada
*Consumer Comment: SCAMMERS!!
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When planning our move to California we got a couple of estimates from different moving companies, and "Express VanLines" was within a few hundred dollars of what it cost us to move from the same location in California to Las Vegas just two years ago, so we felt the estimate was OK.
"Express VanLines" assured us that their estimate was binding and there would be no extra costs. After they loaded a truck, that we had told them "it was to small", "Express VanLines" Alex told us we had to much stuff. It was one of the owners Benny that made out our estimate after going through our house and backyard twice, that made out our estimate. On the day of our move the other owner Alex was at our house and told us he would have to charge us an aditional $2,000.00 after most of our things were loaded onto their truck, (It is against the law to raise the price once your things are loaded onto their truck). We tried and tried to contact Benny the half owner who made our estimate and could not contact him.
Things just went down hill from there. I just hope I can help other people from having to deal with a company as bad as this one. The owners names are Bennie & Alex no last names on their cards, that should tell you something, be aware these people are Ripoff artist and no good. A Friend
When moving make sure you read both sides of your estimate, the fine print!
This report was posted on Ripoff Report on 10/01/2011 04:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Express-VanLines/Las-Vegas-Nevada-89102/Express-VanLines-The-Worst-Moving-Experience-Ever-Raised-The-Price-On-Our-Move-After-Most-783630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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