- Report: #1070129
Report - Rebuttal - Arbitrate
Complaint Review: ExpressPaint
ExpressPaint Express PaintExpress paint.com Bad customer service on faulty paint Internet
*Author of original report: All good
*Author of original report: I may expect too much, but
*General Comment: Well Sir...
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Back in January I ordered some paint for my wife's car. I'm a busy guy and I didn't get around to using it until about April. I ordered a copper color paint, but what came out was pure black!
After which, again being a busy person, I contacted them recently in July to inform them about their bad batch and ask for them to send me the correct color. I got their sorry sir but our policy is 30 days generic type of response. Policies are just that....polices. If you are running a reputable business, you honor a reputable issue regardless of your policy. Paint doesn't turn black after 30 days.
I know I don't have solid ground to stand on with my complaint, due to their policy, but it irritated me enough to at least right some bad reviews to inform others about their poor customer service and fin fact their bad paint batches.
This report was posted on Ripoff Report on 07/25/2013 04:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/ExpressPaint/internet/ExpressPaint-Express-PaintExpress-paintcom-Bad-customer-service-on-faulty-paint-Internet-1070129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.