- Report: #1068196
Report - Rebuttal - Arbitrate
Complaint Review: Extended Stay Hotels
Extended Stay Hotels555 South IH 35 Round Rock, Texas USA
Extended Stay Hotels Discriminatory SCUM BAGS Round Rock Texas
*UPDATE Employee: Response from Extended Stay Hotels
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Stay away from any Extended Stay Hotels in the Austin,TX area, this includes Extended Stay America and Crossland Austin West in Austin,TX. The Employees associated with these hotels are scum and descriminated against me because I am disabled. Crossland Austin West is an absolute dump and they allow registered sex offenders to live there where kids are, if you call the police at any of their hotels they kick you out and put you on their "do not rent list" which is what happened to me at Crossland Austin West, I was also put on a "Do Not Rent list" for the entire Austin,TX area when I did nothing wrong. Mitch Harrington the manager at Crossland Austin West is a MORON and so is Roger the reagional manager, I have already filed a complaint with HUD due to the fact I had been living (seperate times) at 2 different "Extended Stay America" hotels and at Crossland Austin West while trying to find an apartment. When I was put on the stupid "Do Not Rent" list I spoke to the area supervisor on July 16th or 17th 2013 and he was a complete jerk (puting it nicely) and he made up numerous stories as to why I am on the do not rent list then before hanging up he said "You don't need to stay with us there are plenty of other hotels in the area that will put up with your disabilities," that comment is what caused me to file a complaint with HUD and because during my stays at these 3 hotels I asked each and every time to have a room by the office because I am disabled and have a hard time walking. Each time they put me in a room on the 2st floor but as far away from the office as possible accept the "Extended Stay America" on US N. Highway 183 which put me on either the 2nd or 3rd floor far away from the elevator, ever since employees at these hotels were made away that I am disabled they have treated me very poorly. Crossland Austin West is an unsafe living/staying environment and is very dumpy, do not stay there if you have children because 2 registered sex offenders are living there and Mitch the manager knows this too
This report was posted on Ripoff Report on 07/18/2013 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Extended-Stay-Hotels/Round-Rock-Texas-78664/Extended-Stay-Hotels-Discriminatory-SCUM-BAGS-Round-Rock-Texas-1068196. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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