- Report: #170994
Report - Rebuttal - Arbitrate
Complaint Review: Extra Move, Smartway Moving
Extra Move, Smartway Moving286 16th Street, Suite 1A, Brooklyn, New York U.S.A.
Extra Move, Smartway Moving Ripoff Unbelievable experience of household moving scam! Ruthless crooks defy the law! Brooklyn New York
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Carrier would not return calls to contact. Delivery a nightmare. Three weeks after expected date. Carrier finally calls to say he is lost at 10 pm-10 hours late. Takes wrong turn, jack knifes truck making residential road impassable. proceeds to damage property attempting to back up. Police called. Different license plates on vehicles, only one of three drivers have valid drivers license. Truck gets stuck on private property needing tow service. Driver repeats error becomes stuck again. van returns to home base with out delivery. Owner refuses to deliver unless I pay $800 tow bill on top of excessive charge to deliver. Was to be adjusted by weigh tickets. Does not provide any weigh documentation.
Threatens we will not see household goods again. Items are of deceased kin. Cannot replace so we pay. SHAME on all associated with extra move or smart way move! Ruthless crooks.
This report was posted on Ripoff Report on 01/08/2006 08:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Extra-Move-Smartway-Moving/Brooklyn-New-York-11215/Extra-Move-Smartway-Moving-Ripoff-Unbelievable-experience-of-household-moving-scam-Ruthl-170994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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