- Report: #816066
Report - Rebuttal - Arbitrate
Complaint Review: Exxon Gas I10 & Wilcrest Houston TX
Exxon Gas I10 & Wilcrest Houston TX11035 Katy Freeway Houston, Texas United States of America
Exxon Gas I10 & Wilcrest Houston TX EXXON RETAIL WILCREST & I10 HOUSTON TX RIP OFF OVERCHARGED ON MY VISA GIFT CARD $54 Houston, Texas
*Consumer Comment: Same thing happened to me
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I said you have receipts of the date, time, pump, and amount and that you are committing fraud and that I would report you to corporate. She hung up on me. I notified Exxon Corp. I then called mygiftcards CS number and was told that Exxon does this all the time. She said they get calls about this all the time. She suggested I wait a few days and see if the station corrects the charge. She stated that if I had gone into the station and had them print me a receipt it would have been the correct charge.
She said this is the way they do things. I am going to wait a few days and see what happens. This is a problem, as I needed the rest of the money on that card for groceries. If this does get resolved, it needs to stay up. It is a rip off to anyone. I purchased gas a few times from Chevron on this same card and it was at the pump and for exactly what I purchased. It is unacceptable to be treated this way and for a retail gas station to hold my money. I will never buy gas from Exxon again.
This report was posted on Ripoff Report on 12/30/2011 06:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Exxon-Gas-I10-Wilcrest-Houston-TX/Houston-Texas-77079/Exxon-Gas-I10-Wilcrest-Houston-TX-EXXON-RETAIL-WILCREST-I10-HOUSTON-TX-RIP-OFF-OVERCHA-816066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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