• Report: #816066

Complaint Review: Exxon Gas I10 & Wilcrest Houston TX

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, December 30, 2011
  • Updated: Fri, December 30, 2011

  • Reported By: WestHouRoadWarrior — Houston Texas United States of America
Exxon Gas I10 & Wilcrest Houston TX
11035 Katy Freeway Houston, Texas United States of America

Exxon Gas I10 & Wilcrest Houston TX EXXON RETAIL WILCREST & I10 HOUSTON TX RIP OFF OVERCHARGED ON MY VISA GIFT CARD $54 Houston, Texas

*Consumer Comment: Same thing happened to me

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

CHARGED ME $74 for $20 of gas that I paid for on my VISA GIFT CARD on Friday December 30, 2011.  I put gas in my car on the way to work.  I called the store and confronted them and was told by an employee that I have to bring in my receipt and prove that I only purchased $20.  I said I want the manager and then she yelled at me stating in gheto language that she told the manager what I said and that I have to bring in my receipt and prove it and they would take a look.

I said you have receipts of the date, time, pump, and amount and that you are committing fraud and that I would report you to corporate.  She hung up on me.  I notified Exxon Corp.  I then called mygiftcards CS number and was told that Exxon does this all the time.  She said they get calls about this all the time.  She suggested I wait a few days and see if the station corrects the charge.  She stated that if I had gone into the station and had them print me a receipt it would have been the correct charge. 

She said this is the way they do things.  I am going to wait a few days and see what happens.  This is a problem, as I needed the rest of the money on that card for groceries.  If this does get resolved, it needs to stay up.  It is a rip off to anyone.  I purchased gas a few times from Chevron on this same card and it was at the pump and for exactly what I purchased.  It is unacceptable to be treated this way and for a retail gas station to hold my money.  I will never buy gas from Exxon again.


This report was posted on Ripoff Report on 12/30/2011 06:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Exxon-Gas-I10-Wilcrest-Houston-TX/Houston-Texas-77079/Exxon-Gas-I10-Wilcrest-Houston-TX-EXXON-RETAIL-WILCREST-I10-HOUSTON-TX-RIP-OFF-OVERCHA-816066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Exxon Gas I10 & Wilcrest Houston TX

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Same thing happened to me

AUTHOR: Stacey - (U.S.A.)

BUT it is not the gas station - it is the gift card.  They put a hold on that money because they did the same thing to me.  I suggest you go to www.mygiftcardsite.com and get the phone number, call them and see when the hold will be removed.  It sucks big time but that is the way it works.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory