• Report: #511782

Complaint Review: Exxon Gas Station

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  • Submitted: Mon, October 19, 2009
  • Updated: Tue, October 20, 2009

  • Reported By: Shon — Lancaster Texas USA
Exxon Gas Station
3799 Houston School Lancaster, Texas United States of America

Exxon Gas Station Exxon Hole in gas pump. Would not refund money for gas I didn't received. Would not give me a contact number. The number on the pump is to some gay solicitation company. Lancaster, Texas

*Consumer Comment: If you want immediate action

*Consumer Comment: I'm not so sure...

*Consumer Comment: weights and measures

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Pump # 6 at Tiger Mart #31 gas station had a hole in the gas line.  I pumped $44.94 worth of gas before I noticed most of it was going on the ground.  The cashier refused to give me any assistance with this matter and there were no numbers posted to contact a manager on duty.  The number on the pumps outside were to some gay solicitation place.  No one is regulating this gas station and they can do whatever and get away with it.

This report was posted on Ripoff Report on 10/19/2009 04:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Exxon-Gas-Station/Lancaster-Texas-75143/Exxon-Gas-Station-Exxon-Hole-in-gas-pump-Would-not-refund-money-for-gas-I-didnt-received-511782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 3Consumer 0Employee/Owner
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#1 Consumer Comment

If you want immediate action

AUTHOR: Flynrider - (U.S.A.)

   Call the fire department.    Assuming the OP's account is accurate, the fire dept. would be very interested to know that several gallons of gasoline are being dumped on the pavement whenever the pump is used.    They'll have it shut down in a heartbeat.

 

 

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#2 Consumer Comment

I'm not so sure...

AUTHOR: Robert - (U.S.A.)

Weights and Measures(or equivalent depending on where you are) handle the accuracy of the pump.  I do not believe that they would handle issues of gas leaking on the ground.  These agencies want to guarantee what the pump says is what is being pumped to avoid fraud.  There is no reason a gas station would intentionally short a customer by having gas go on the ground, because it is gone and they can't sell it to someone else.

Now, as to the report.  It is a bit hard to figure why it took almost $45 worth of gas before you realized that "most" of it was going on the ground.   The only way I can see this happening is if you were not watching the pump.  Which by the way every gas station I am aware of says to NEVER leave the pump unattended.

Not knowing the exact cost of the gas, but according to AAA the current averge price in Texas is about $2.50, but even at $3 a gallon you would have pumped 15 Gallons before you noticed it.  Had you only pumped one or two gallons you would probably have had a much better case.

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#3 Consumer Comment

weights and measures

AUTHOR: Ashley - (U.S.A.)

You need to contact your state department of weights and measures. They are the government organization that inspects gas pumps. Get them to come out and look at the pump you had an issue with. If they can prove an issue then the gas station will be forced to deal with you.
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