- Report: #736802
Report - Rebuttal - Arbitrate
Complaint Review: Eyeglass Factory Outlet
Eyeglass Factory OutletP.O. Box 74005, Internet United States of America
Eyeglass Factory Outlet Charged me $84.50 for glasses I never received. Internet
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I also filed a claim and heard back that there is nothing the postal service can do about the situation. I asked the question of packing information in the envelop and was told they do put anything but the glasses in the envelop due to customer confidentiality. Yet, my address is plastered in bold, large print on the front of the envelop. The whole thing stinks and I am contacting my credit card company as I am not paying $84.50 for nothing. I emailed the company twice with no response. I also feel it strange that I was notified of the order and shippment by two different email addresses, one from aol and one from gmail.
This report was posted on Ripoff Report on 06/04/2011 12:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Eyeglass-Factory-Outlet/internet/Eyeglass-Factory-Outlet-Charged-me-8450-for-glasses-I-never-received-Internet-736802. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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