- Report: #987064
Report - Rebuttal - Arbitrate
Complaint Review: Eyeglass Factory
Eyeglass Factory276 Boston Turnpike Shrewsbury, Massachusetts United States of America
Eyeglass Factory Hiram Mazaira, Hiran Mazaira Took cash, did not deliver glasses Shrewsbury, Massachusetts
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After repeatedly attempting to contact the owner, Hiram/Hiran Mazaira, I was told that the lab was busy and that they would take longer than expected. This exchange happened on two occasions. On a third occasion I was told that the glasses were in, but were still being worked on and would be mailed to me on the next business day. When I did not receive them, I again attempted to call on 12/12/12, but the number had been disconnected.
Upon investigating further I have been informed that the business has vacated its former location. I am currently in the process of filing a formal complaint with the Massachusetts Attorney General's Office, as I have not been contacted by the company regarding delivery of the goods purchased or a refund of the amount paid.
This report was posted on Ripoff Report on 12/26/2012 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Eyeglass-Factory/Shrewsbury-Massachusetts-01545/Eyeglass-Factory-Hiram-Mazaira-Hiran-Mazaira-Took-cash-did-not-deliver-glasses-Shrewsbur-987064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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