- Report: #100769
Report - Rebuttal - Arbitrate
Complaint Review: Eyeglass World
Eyeglass World20 W. Shaw Fresno, California U.S.A.
Eyeglass World rip-off! There are other issues here, not just the glasses. Fresno California
*UPDATE EX-employee responds: This is how it works......
Several times my husband answered the same question. Then, he, Tim, stated, there are other issues here besidws the glasses, are you diabetic, or do you have high blood pressure? We then told him, he had cataract surgery, he states, well, there's your problem. By this time my husband was getting frustrated, told him I'm going to put through that wall if ask me again, which I know was inapropriate. Tim stands up and tell him bring it on.
All Tim had to do was, leave the glasses, let me check them, and I'll get back to you. It was our problem, not theirs. Earliar that day we had the glasses checked at another facility, and the lady stated the bi-focal line was too high.
I belive Tim, acted in and unprofessional manner. He should of just told Hiram, sir, please leave, and come back when you are calmer. It was easier for him to pass the buck, that it was our problem, than fix the glasses.
This report was posted on Ripoff Report on 07/27/2004 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Eyeglass-World/Fresno-California-93704/Eyeglass-World-rip-off-There-are-other-issues-here-not-just-the-glasses-Fresno-Californ-100769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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