• Report: #986259

Complaint Review: Eyeglass World

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  • Submitted: Sun, December 23, 2012
  • Updated: Sun, December 23, 2012

  • Reported By: Dave — Orlando Florida U.S.A.
Eyeglass World
3808 East Colonial Drive Orlando, Florida United States of America

Eyeglass World I may have to sue them Orlando, Florida

*Consumer Comment: Hope you'll come back on ROR and let us know...

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I noticed that several people have said that they refuse to give cash refunds.  I have check the website and my receipt and I can find no where where they indicate that they do not give refunds.
None the less, after they completely screwed up a new set of glasses they made for me, I refused delivery and left the store.

Later that day I called and spoke with an assistant manager, I explained my issue, and requested a refund. She took my information and said the refund had been issued. When it didn't show up after a couple of days, I called the store again, this time I spoke with the manager, who assured me that the refund had been issued.

I contacted my Bank, and no refund has been issued.

I guess these people are idiots, liars, or thieves, but in any case if I do not see my refund in the next few days I will be contacting law enforcement and a lawyer.   

This report was posted on Ripoff Report on 12/23/2012 10:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Eyeglass-World/Orlando-Florida-32803/Eyeglass-World-I-may-have-to-sue-them-Orlando-Florida-986259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Hope you'll come back on ROR and let us know...

AUTHOR: Ken - (USA)

your attorney's name and the case # and venue where the lawsuit is filed.

Also provide information on what law enforcement tells you.

"if I do not see my refund in the next few days I will be contacting law enforcement and a lawyer."

Since there's a legal holiday (Christmas) could you enlighten us by Friday, Dec. 28th?
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