- Report: #977206
Report - Rebuttal - Arbitrate
Complaint Review: Eyepothesis
EyepothesisInternet United States of America
Eyepothesis Charged 78.41 after I cancelled. Internet
I called customer service this morning and was told that they do not offer a refund policy of the $78.41 even though I cancelled in the appropriate amount of time. The woman on the other end kept repeating the same thing and when I asked to speak to a supervisor, she said no one was there higher-up then her that I could talk to. She said since I returned my items, they could send me more of the same. Told her I didn't want the product and to refund my $78.41, said that is not possible and said I could call later to maybe speak to someone else. After that she hung up on me!!!! I have a copy of the refund policy which she needs to read cause she lied to me. This is a very dishonest company who is running a scam.
Stay away from them. I will be calling back and stay on the line all day if that what it takes to get results. I am completely disgusted with this company and people should run the other way. If I get any results, I will let everyone know.
This report was posted on Ripoff Report on 12/03/2012 09:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Eyepothesis/internet/Eyepothesis-Charged-7841-after-I-cancelled-Internet-977206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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